Process Excellence, Operational Excellence, Continuous Improvement, Lean, Six Sigma, Automation, Efficiency, Business Process Improvement (BPI), Business Process Management (BPM), Metrics, Procedures, Reliability, Control.
These are many of the words that are used to talk about different process improvements efforts, activities, and methodologies.
Industry thought leaders typically refer to the technical nuances of certain descriptions. A lot of companies see their process needs differently. All while using these terms interchangeably.
But really, why are there so many different words and approaches out there? Shouldn’t improving processes be simple? Is there any way to get some clarity on this?
While we probably won’t ever resolve the arguments between practitioners as to what the differences between Lean and Six Sigma are. Or, whether BPM is a technology or a methodology. Centric Consulting does try to take a simplified approach driving towards the ultimate goal of process excellence.
We want to help you simplify your process improvement experience by sharing our tips and knowledge.
So, we’ll cover the following: Why you want to do process improvement. How you measure success. And some simple tools to get your efforts started. Our hope is simple: To bring some clarity to the chaos that sometimes reigns.
Process Excellence doesn’t happen in a vacuum.
Technology and digital innovations are spurring business transformation, and growing requires adapting to new services…or creating your own. At Centric, we have the experience and expertise to help you do both