Disruptive forces are impacting companies like never before. Customer expectations continue to evolve at a rapid rate. Competitive threats are emerging in the most unlikely places, and disruptive technologies are reshaping how business is performed.  

Customers are struggling to adapt and respond to this increasing pace of change for many reasons including

  • Lack of business and IT agility
  • Lack of understanding of market realities and business/customer insights
  • Lack of innovation around development of compelling products, services and operating structures 
  • Poor strategy execution – alignment of strategy to program execution 
  • Culture of complacency and/or change fatigue 
  • Legacy cost structures, infrastructure and fixed costs 
  • Lack of data and associated analytics to make informed decisions 

More than ever, companies are facing significant pressures to innovate, stay ahead of the competition and operate at high levels of performance.