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From Evolution to Revolution: How to Transform Your Digital Customer Experience

A recently published article in CMSWire explores the relationship between the digital customer experience, digital transformation, and AI. 

Centric Consulting Data Expert Featured on IT Matters Podcast to Talk Data Strategy

Kris Moniz recently spoke on Opkalla’s IT Matters Podcast about the importance of data strategy in your organization and how to build one.

CEO Explains Why Employees Hate the Office and What to Do About It

Centric Consulting CEO Larry English spoke to Employee Benefit News on how to address barriers to getting employees back in office.

AI Strategists in TechRadar: Copilot Adoption and AI Readiness

Centric Consulting’s AI experts penned an article for TechRadar spotlighting how Microsoft Copilot adoption can expose AI readiness.

Customer Experience Expert Authors Article in CMSWire

Colin McGee shines a light on the interdependence of cybersecurity and customer experience in an increasingly AI-driven market.

Centric’s Chris Galligan Connects Data and Customer Service with Fifth Third Bank CIO

Centric Consulting Senior Manager Chris Galligan interviewed Jude Schramm, CIO of Cincinnati’s Fifth Third Bank, for CDO Magazine.

Centric Microsoft MVPs to Address the PASS Data Community Summit in Seattle, WA

Centric Consulting Microsoft Data Platform Experts are slated to speak at the 2023 PASS Data Community Summit in Seattle, WA.

Centric Consulting for the Forbes Technology Council

As a Forbes Technology Council member, David Lefever answers questions about the impact of cybersecurity on businesses today.

New White Paper Delves Into Risk Management and Business Architecture

Centric Consulting and the Business Architecture Guild Co-Authored a White Paper About Risk Management in Business Strategy.

Centric Consulting Expert Pens Article on AI-Enhanced Customer Experience Automation

Colin McGee looks at customer experience automation for CMSWire’s audience of customer experience and digital experience leaders.

Joseph Ours Gives Insight on Using Intelligent Applications to Boost Sales

Centric Consulting’s Joseph Ours discusses how intelligent applications can boost sales with InformationWeek.

Centric Consulting’s AI Strategy Lead Talks ‘The Future of AI’ as One Mic Stand Podcast Guest

Joseph Ours shares AI insights with TEQ Magazine’s One Mic Stand Podcast, where they discuss what it means for the workforce.