Process Excellence

Hyperautomation Consulting Services

Rapidly automate business processes with combined AI, ML and RPA services.


If automations aren’t solving your business problems, then they’re not working.

Most organizations have invested in an assortment of automation tools like Robotic Process Automation (RPA) and Artificial Intelligence (AI). Typically designed for narrow use cases, this assortment of siloed automations across an organization resembles a patchwork quilt.

The challenge with this patchwork approach? Siloed processes stay siloed. Sure, you may see some quick wins, but your automation program will soon stall.

Centric Consulting’s hyperautomation services offer a unified approach to solving business problems by redesigning operational processes – before combining the best tools to automate them.

Hyperautomation is the marriage of multiple automation capabilities. At its core, hyperautomation is about connecting both new and legacy technologies with their appropriate skills. RPA often acts as the glue that connects these tools and skills.

Hyperautomation then strategically expands on these RPA capabilities with AI-driven tools and techniques like Machine Learning (ML), Natural Language Processing (NLP), process mining, intelligent document processing, human in the loop, Business Process Management (BPM) and data orchestration to solve defined business problems.

Our Hyperautomation Approach

We focus on automating the right processes with the right tools. The right combination of automations is determined by assessing the complexity of each process and the value that can be derived by automating it.

Hyperautomation, then, is the scalable byproduct of business process assessment and optimization, as well as a rock-solid strategy and governance plan – not a simple one-and-done deployment.


Our Hyperautomation Services

Our business process improvement (BPI) practice focuses on increasing customer value by continually improving quality, enhancing service, reducing costs and increasing productivity of business activities and processes.

Our BPI experts lead successful initiatives using methodologies such as Lean, Six Sigma, Kaizen or “Just Do It” techniques.

BPI efforts can seek incremental improvement over time (i.e., targeting a specific end-to-end business process) or breakthrough improvement all at once (i.e., trailblazing a new way to manage the entire business).

Industry Automation Trends

(Market Insights by Statista, Insights Compass 2023)

average cost decrease due to automation across industries
average revenue increase due automation across industries
reason for automation deployment across industries: advancing strategy

Ready to automate the right processes for your business problems? Our experts can help.


Hyperautomate Your Organization With Our Enterprise Automation Services

Our hyperautomation consultants can help you integrate and scale your automation capabilities to redesign and optimize business processes.

Taking a unified approach to RPA, AI, ML and other automation technologies can lower operational costs and uncover new opportunities for streamlining – even eliminating – manual processes, enhancing productivity and improving efficiency.

We combine the capabilities of award-winning experts across robotic process automation, artificial intelligence, machine learning, business process management, business process improvement, data and analytics to help our clients drive sustainable change.


Deep Technical Expertise

Simply put, we couldn’t be where we are today without Centric’s help. The deep technical expertise that every Centric team member has demonstrated, combined with Centric’s partnering approach, has established a foundational RPA capability for Corridor that we can continue to leverage for further growth.

Des Varady, CEO, Corridor Group

Our hyperautomation services help automate the right processes for your business to reach peak optimization.