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Microsoft Dynamics 365 Consulting Services

We implement the Microsoft Dynamics 365 components your business needs with the skills to ensure that they integrate seamlessly.

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Microsoft Dynamics 365 Consulting Services

Microsoft defines digital transformation as the process of migrating on-premise ERP and CRM enterprise applications to the cloud–and it is not easy.

Migrating these business processes requires strategy, planning, and a partner with the experience to be successful.

Microsoft Dynamics 365 for Enterprise is the integrated collection of ERP and CRM business applications hosted in a modern cloud solution. It combines popular enterprise applications like Dynamics 365 Finance & Operations and Customer Engagement into a single product offering.

Microsoft Dynamics 365 makes it easy to create tailored solutions that meet your business needs by allowing you to combine the suite of products that are right for your business. 

As a Microsoft Partner, Centric works with you to activate and implement the components your business needs now, with the option to add new services in the future. With a strategic approach, you can be confident that your technologies and processes will work together seamlessly.

Our Microsoft Dynamics Product Capabilities

Our Microsoft Dynamics 365 Consulting practice focuses on current products that Microsoft Dynamics offers, including:

  • Dynamics 365 Sales
  • Dynamics 365 Customer Service
  • Dynamics 365 Marketing
  • Dynamics 365 Field Service
  • Dynamics 365 Commerce
  • Dynamics 365 Finance
  • Dynamics 365 Project Operations
  • Dynamics 365 Business Central
  • Dynamics 365 Supply Chain Management

Microsoft Dynamics 365 Ecosystem

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Advisory Services

We recognize how challenging it can be for companies moving to the cloud to calculate licensing and pricing models so that they can take advantage of the powerful integration between Microsoft solutions.

We’re here to help with:

  • ERP and CRM Assessment and Strategy
  • Roadmap Development
  • Business Case Validation
  • Implementation Planning
  • On-Premise to Cloud Migration
  • Analytics and Reporting Strategy

How We Help

Our deep skills and broad network of seasoned professionals help our clients with a variety of staffing needs.

We provide full project staffing and ad-hoc fractional support to fill key resources for mission-critical projects.

  • Program, Project, and Change Management Managers
  • ERP and CRM Architects 
  • Functional Process Analysts 
  • Application Developers 
  • Systems Integration Developers 
  • Database Administrators 
  • Data and Analytics Developers
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Managed Services

Managed Services with cloud-based ERPs and CRMs is not just about managing internal incidents or change management. Product releases are delivered regularly and frequently.

We address the impact on your environments, ensure that you know and understand new features, and serve as a direct link to Microsoft engineers.

Our model is responsive to the ever-changing Microsoft technology landscape and is based on more than 20 years of enterprise systems support.

We can work together to build your digital transformation strategy using Microsoft Dynamics 365, Enterprise Edition.

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ON-DEMAND WEBINAR

Microsoft Dynamics 365: Gain Better Insights From Your CRM

You have customer data in your CRM. Now what?

Our customer experience, data analytics and Microsoft experts explain how optimizing your use of D365 can help you predict future customer behaviors, drive sales and improve your organization’s customer-centricity.

VIEW WEBINAR

 

Why Choose Us?

You Get Answers and See Short-Term Wins, Long-Term Benefits

We ask tough questions, lead crucial conversations, and look at problems from multiple angles to solve your most challenging business problems. We deliver results as we go and work with you to plan for the future.

You Get Solutions That Are Yours to Keep, That Last, and That Will Grow With You

Our business and technology experts blend with yours to uncover answers that are just right for you. Centric talks with customers like we talk to each other to ensure that your technology investment drives results long after the project is complete.

You Get a Partner Who’s On Your Team and Keeps It Real

As a Microsoft Partner, we guide you in the right direction while putting you in the driver’s seat – because we’re better together. We’re honest with you and do what we say we will because our relationship with you matters most.

Microsoft Dynamics 365: Transforming Products and Business

Our Latest Insights

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News and Events

Microsoft Dynamics Practice Announcements and Updates

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Blog Series: Why Did Your CRM Project Fail? Part 1 Explores Project Leadership

Client First Approach

“Centric has been a pleasure to do business with. I continue to be impressed with the level of talent the Centric leadership team has brought to the project. Their ‘client first’ approach has brought a freshness to the experience which can be seen in every person on the team.”

David O'Toole, Director of Strategic Program Operations, World Wide Technology

Want to learn more about our technology expertise?

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