Robotic Process Automation (RPA) Consulting

RPA consulting for process assessment, software selection and bot development.


As a leader, you’re all too familiar with the constant need to increase efficiency and productivity.

Automation could be the solution you’re looking for. But how do you automate your business while improving the experience for the people you work with?

There is a way to give your employees back their time for more meaningful work. It requires an intentional shift away from repetitive, error-laden, fragmented and inefficient processes. Instead, a process-first approach to automation will move you toward accurate, cost-effective and collaborative workflows.

Robotic Process Automation: Increase Bandwidth, Not Head Count

When implemented correctly, RPA tools complement the workplace by reducing the tedious administrative tasks that people just don’t want to do. Increasing bandwidth offers a better – more human – experience to your employees and customers alike.


What is RPA?

Robotic Process Automation (RPA) is task automation that helps build the foundation for hyperautomation. It transforms routine, repeatable, and rules-based tasks, whether you want to augment the user experience with a helping hand or knock out back-office tasks.

View our full webinar, “Why Automate When You Could Hyperautomate: Blend RPA and AI for Greater Results,” to learn more.

Improve Your Day-to-Day with Robotic Process Automation Services

  • Lowered time to resolution for customer requests
  • Increased bandwidth for more meaningful customer and employee interactions
  • Deeper customer insights for more personalized products/services
  • Faster, frictionless customer/user decision-making
  • 57% increase in customer satisfaction

How Our RPA Consultants Can Help You

With our experience in process improvement and technology enablement, our RPA consultants will help you decrease turn-around time, minimize repetitive processing and improve the quality of your data.

Whether you’re just starting out or looking to optimize your current automation program, we’ll help you assess your processes to build the technology platforms and RPA tools that will serve as the foundation for all your future automation needs. Here’s how.

Workshops and Automation Readiness

Is your company ready for automation, or are you still trying to uncover the true value of RPA? Take the guesswork out of what and how to automate.

Our RPA consultants have experience in identifying the correct business processes and platforms to help you achieve your operational goals.

Pilots / POC   

When just starting off with RPA bots, a pilot or proof of concept can be an excellent place to start.

Kicking off with a pilot allows your organization to lower risk while gaining consensus before making any large investments in your automation future.

You can deploy a small pilot or POC using our RPA as a Service model in just a few weeks without investing in licensing, infrastructure and resources  

Program Maturity and Governance  

By establishing an RPA Center of Excellence (CoE), we can establish leadership and governance principles as well as an automation roadmap that will allow for the continuous delivery of process automation.

RPA Managed Services  

Working with existing company policies and procedures, we can help build the team that will monitor the robots for effectiveness and efficiency.

We will apply user experience and cognitive measures to help advance continuous service improvement.

Learn how we can work with you to successfully implement RPA initiatives with minimal investment and maximum return.

Our RPA Consultants Have Solutions for Your Industry

Insurance RPA Solutions:

  • Agency onboarding/termination
  • Large loss report automation
  • Claims data entry
  • Automated underwriting
  • Weather and catastrophe impact forecasting


RPA as a Service: Is Easy Button Automation Right for You?

Are you having a hard time getting leadership to buy in to your Robotic Process Automation program? Don’t let fears about required infrastructure and resources stop you from reaping the benefits of RPA.

In our on-demand webinar, our strategists highlight how RPA as a service requires fewer upfront resources and allows greater flexibility in scale and pricing.


Assessing an RPA Program

There are two distinct ways to start and build your RPA program that create the biggest impact: through an RPA Education and Process Assessment Workshop and the creation of a Proof-of-Concept bot.

 Benefits of Working with Our RPA Consultants

RPA consulting services can help optimize your business by assessing current processes to eliminate mundane tasks and redirect employees to more meaningful work. Here’s what makes our robotic process automation consultants unique:

  • Process-first Approach – Automating a bad process results in achieving negative outcomes faster. That’s why our automation experts work directly with and train in Operational Excellence best practices, ensuring that processes are fixed – before RPA development even starts.
  • Deep Industry Experience – We’ve done this before. Our RPA developers are industry specialists, not generalists. In contrast to a one-size-fits-all approach to process automation, we tailor solutions to fit the unique needs of your organization.
  • Fast Implementation – We know the best practices and automation tools to help you hit the ground running. With a mix of local, onshore and offshore resources, a smoother, quicker path to value realization can become your reality.


Robotic Process Automation Technology Experts

We partner with top RPA vendors to provide solutions tailored to your business and technology needs. From process assessment and prioritization to software selection, deployment, development and integration, we’ve got you covered.


  • UiPath Studio, Studio X
  • UiPath Orchestrator
  • UiPath Robot
  • AI Fabric
  • Computer Vision
  • Automation Hub
  • Insights
  • Process Mining, Task Mining

Microsoft Power Platform

  • Power Automate Desktop (RPA)
  • Power Automate Cloud (Flow)
  • Power Apps
  • Power BI
  • AI Builder
  • Form Recognizer
  • Process Advisor
  • Power Automate for Teams

Automation Anywhere

  • Automation 360
  • IQ Bot
  • Bot Insight
  • Bot Farm
  • Bot Store
  • RPA-as-a-Service
  • Cloud Start Pack


What’s Your Enterprise Automation Maturity?

Wondering how effective your automation program is and what your next steps should be? Our enterprise automation maturity assessment will help you identify where you are at in your automation journey and what you can do to take it to the next level.

Download the self-assessment to learn how blending Robotic Process Automation with Business Process Management and Artificial Intelligence can transform how your business operates for the better.

David O'Toole - WWT

One Word: Partner

“There is only one word I can use to describe my experience with Centric: partner. In the truest sense of a high performing partnership, a collaborative environment has been created to ensure complete clarity and trust throughout the project teams. Centric has done a great job integrating and adapting; they are not seen as a consultant, but a member of the team.”
David O'Toole, Director of Strategic Program Operations, World Wide Technology

Want a more productive future for your customers and company? We can help you bring robotic process automation to the workplace.