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Microsoft Copilot Consulting

Microsoft Copilot consulting for strategy, secure implementation, Copilot Studio customization, and enterprise AI integration.

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Microsoft Copilot consulting helps organizations move from experimentation to secure, enterprise-scale deployment. Whether launching Microsoft 365 Copilot or expanding existing Copilot capabilities, we align strategy, governance, and implementation to deliver measurable business value.

As a certified Microsoft Managed Partner with deep experience across Microsoft 365 and Copilot technologies, Centric Consulting supports secure, enterprise-ready Copilot deployment. We help organizations operationalize Copilot across governance, security, adoption, and measurable ROI.

Deploying Microsoft 365 Copilot at scale introduces new considerations across governance, security, licensing structure and workflow enablement.. Without a structured approach, organizations struggle to realize sustainable ROI.

Our Microsoft Copilot consulting services support organizations across strategy, deployment and long-term optimization:

  • Use Cases & Proofs of Value: identify and prioritize high-impact Microsoft Copilot use cases that deliver measurable business outcomes.
  • AI Readiness: assess technical readiness, data security posture, regular requirements, user enablement, and provide tailored licensing recommendations to support secure Microsoft Copilot deployment.
  • Copilot Strategy & Deployment: complete a phased roadmap for Microsoft Copilot implementation, including governance frameworks, security hardening, rollout planning, success metrics, and performance monitoring.
  • Copilot Studio & AI Agents Development: design and deploy intelligent Copilot Studio agents and role-based AI solutions across your Microsoft ecosystem, leveraging our AI agent development services for more advanced automation and orchestration needs.
  • Workforce Training & Adoption: drive sustainable Copilot AI adoption through structured enablement, change management, and hands-on training programs.
  • Advisory Services: provide ongoing technical and strategic advisory to optimize Copilot performance, adoption metrics, and long-term ROI.

With Centric as your Microsoft Copilot partner, you gain a structured, secure, and scalable path to enterprise AI adoption.

Financial Impact of Microsoft 365 Copilot

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We Support Your Microsoft Copilot Consulting Needs Across The Microsoft Ecosystem

Microsoft 365 Copilot

Microsoft 365 Copilot partners with you effortlessly in the apps that you employ day to day.

Power Platform Copilot

Envision your solution, describe it in natural language, and Power Platform will build it for you.

Dynamics 365 Copilot

Give your workforce wings with Dynamics 365 Copilot’s customized AI support for every position.

Microsoft Security Copilot

Counter attacks in real-time with automated security enhancements from Microsoft Security Copilot.

Copilot Agents

Copilot Agents work within Microsoft 365 and can be custom developed to fulfill specific roles with Copilot Studio.

GitHub Copilot

GitHub Copilot is an intelligent programming partner that accelerates software development innovation.

Microsoft Copilot for Sales

Unlock sales productivity and close more deals with Microsoft 365 Copilot for Sales (formerly Viva Sales).

Windows Copilot

Enjoy a new era of productivity through Windows Copilot’s centralized AI assistance that spans your entire operating system.

Our Microsoft Copilot Consulting Services

Strategic discovery engagement designed to identify and prioritize high-impact top Microsoft Copilot and Microsoft 365 Copilot use cases across your organization.

Drive responsible AI adoption while defining measurable business outcomes, key roles, and workflows best suited for AI augmentation.

  • Map current workflows to AI-enhanced processes
  • Build quantified business cases with clear KPIs and ROI projections
  • Create persona-based user enablement strategies aligned to enterprise objectives
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Client Story

AI-Assisted Modernization Drives App to #1 in Market

In benefits administration, mobile experience is what powers competitive differentiation and client retention. But modernizing an app to enterprise-grade quality while pioneering new approaches like AI-augmented development takes more than adding developers.

bswift, a leading provider of cloud-based benefits technology and engagement solutions, had successfully rebuilt its mobile app but needed a true partner to modernize its development practices, implement AI-powered tooling, and scale quality and security for enterprise-level demands.

Within 18 months, the app became the #1 user-rated in its industry; downloads surged 2,400 percent, automated test coverage went from zero to 97 percent, and AI-assisted development drove a 30 percent increase in velocity.

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Centric's approach was instrumental in our CoPilot rollout

“Centric’s hands-on approach, from diving into the technical aspects of data privacy and security, to creating effective prompts, was eye-opening. Their recommendations for our internal roadmap and pilot planning shined a light on our Copilot readiness gaps and helped us prioritize the work to be done. The team’s guidance on maximizing individual use cases will be instrumental in our successful rollout.”

Multinational Seafood Company

Data Analysis Time Reduced by 30%

How we helped Maas Energy Works scale its renewable energy operations by implementing a cloud-based Microsoft ecosystem delivering real-time data transparency, robust security, and AI-powered efficiency to support its aggressive growth.

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Client Story

Custom Copilot Cuts Data Management Time by 90%

A technology company’s program management team was struggling with time-consuming product catalog data management, spending over an hour processing each product specification sheet with 4-6 sheets needing attention daily.

We developed three innovative Microsoft Copilot solutions: a custom autonomous agent that monitors database entries and notifies managers of significant updates, an intelligent prompt system that classifies unstructured product specification sheets and automatically updates the database with relevant specs, and a custom application with integrated Copilot for seamless viewing and editing of database entries.

The client dramatically reduced product catalog data management time from one hour to just minutes per specification sheet, transforming a labor-intensive daily process into an efficient, automated workflow that saves hours of valuable time each day.

Contact us to learn how our Microsoft Copilot experts can help streamline your business processes.

Their Deep Understanding Inspired Our Confidence

“Engaging with Centric for our Copilot readiness project has been invaluable. Their deep understanding of governance, sensitivity, and technical interdependencies inspired our confidence in achieving a tailored solution. The use case session sparked innovative ideas while setting clear expectations for our team. From their impactful communications with our larger group to their deliverables and real-time resources, Centric has been incredibly helpful.”

Compensation Advisory Firm

Our Microsoft Partner Solution Designations

Centric is proud to have recently earned the new Ready Tier designation in Microsoft’s 365 Copilot Jumpstart program. This designation positions us among a select group of Microsoft partners who demonstrate proven expertise in delivering successful Microsoft Copilot AI solutions.

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Artificial Intelligence Consulting 

Our AI consulting services are designed to support your organization’s AI maturity, focusing on urgent needs first – without neglecting the necessity of a larger-picture vision and strategy.

We’ll help you plan, govern, develop, and deliver ethical, secure AI projects across Microsoft Copilot, ChatGPT, in-house AI prototypes, POCs, and more to align with business objectives and create better customer experiences.

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Building a #1 Rated Benefits App

The challenge we threw in front of Centric was that we’ve created this consumer-grade modern app, and it is key to ensure we continue to drive high standards in security, maintainability, and scalability to deliver at enterprise scale. We wanted to ensure we had a partnership with the same sense of ownership and accountability for the success of our mobile app. Centric focuses on building the partnership. They’re really committed at all levels of the org for our success. That’s a pretty big differentiation versus other companies we’ve worked with in the past.

Becky Whitehead, EVP of Engineering, bswift

We love our clients

Maximize the benefits of Microsoft Copilot while minimizing risks with a trusted consulting partner.

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Our Microsoft Copilot FAQs

While organizations prepare for the rollout of Microsoft Copilot products, many want guidance on governance, security, implementation and workplace adoption strategies. Our FAQ section addresses your organization’s goal of maximizing the benefits of this transformative AI-powered technology and successfully integrating it into your everyday work life.

How can Microsoft Copilot improve productivity in an organization?
According to Microsoft’s Copilot early access program users, there were noticeable productivity gains: 68% reported improvement to quality of work, 71% saved time on mundane tasks, and users reported 10+ hours saved per month, among other results.

To learn more, view our full webinar, “Copilot for Microsoft 365: Fly High with AI.”

How can we build an AI-powered organization with Copilot?
Building an AI-powered organization with Copilot starts with bringing organizational awareness to the leadership team, then understanding technical readiness, reimagining your processes to integrate Copilot as a productivity accelerator, and bringing organizational alignment on short and long-term goals for Copilot.

To learn more, view our full webinar, “Copilot for Microsoft 365: Fly High with AI.”

Do we need a Microsoft Copilot consultant for deployment?
While Copilot can be enabled quickly, enterprise deployment requires structured governance, security alignment, user enablement, and performance measurement. A Microsoft Copilot consultant helps reduce risk and accelerate value realization.
Can Microsoft Copilot be customized for specific business processes?
Yes. Organizations can develop custom Copilot agents and AI-powered workflows tailored to specific business functions, integrating with existing applications and data environments.
How long does a Copilot implementation take?
Timelines vary based on readiness, scope, and governance requirements. Many organizations begin with a pilot phase before expanding to broader enterprise rollout.
How do we ensure Copilot aligns with our security and compliance requirements?
Start with a structured governance and readiness assessment. Review data classification, access controls, identify management, and regulatory requirements before deployment. Establish clear usage policies, configure role-based access, and implement monitoring to track adoption and risk. Ongoing governance oversight ensures Copilot continues to align with your organization’s security and compliance standards.

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