Are your employees frustrated because of inefficient, non-integrated, and confusing applications that only offer fragmented views of sales opportunities and customer interactions?
Today’s robust Customer Relationship Management (CRM) platforms like Microsoft Dynamics CE, NetSuite, and Salesforce provide the integrated 360-degree view of the prospect and customer you need. With a CRM businesses can track and manage customer interactions at every stage of the customer journey including lead generation, sales, and customer support.
Implementation success with these platforms requires a comprehensive approach. Centric Consulting has CRM consultants that can handle any CRM project from defining a strategy and roadmap, to implementation, deploying new features, and ongoing support.