Path to PEX Success: Identify Maturity Level to Drive Process Improvement Results

Darren Rehrer
About the Author

Darren manages Centric’s Business Practice Management (BPM) Practice where he supports Centric’s multiple offices with BPM business development efforts, solution methodologies and best practices. He has led numerous BPM implementations for clients representing financial services, insurance, manufacturing, telecom and retail/grocery companies. Darren also established Centric’s internal BPM Center of Excellence, which included developing standards for delivery methodologies and training materials.

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