Whether this is a first-time implementation, advancing your current usage, or even a re-implementation, you need a partner who can quickly and effectively understand your business, its many nuances and help you achieve your business objectives.
Centric Consulting brings years of strategic and tactical Salesforce experience as well as passionate, knowledgeable resources all committed to delivering the foundational elements that will set you up for success not just now, but for years to come.
Our Salesforce Implementation Capabilities
Benefit from our experience and expertise with the Salesforce eco-system of products and become enabled to use the platform to its fullest potential.
Our team has years of experience working with clients in multiple industries, including but not limited to: Insurance, Financial Services, Retail (Clothing and Apparel), Automotive, Transportation, Software, Technology, and Healthcare.
Our Salesforce team specializes in:
Our Approach to Salesforce Implementation
As every company is different, so is every implementation. We have developed a methodology flexible enough to deliver Salesforce, from simple initial implementations to complex, multi-cloud solutions.
We can work in an agile fashion or take a more traditional (waterfall) or hybrid approach. Regardless, we learn what truly matters to your business and offer expert design, prioritization, and delivery utilizing a delivery methodology that can be adapted to fit your specific needs.
Our approach entails:
- Assessing your current capabilities, technologies, business processes and requirements to recommend a roadmap based on your specific objectives and Salesforce best practices.
- Designing with future scalability in mind, which serves as your foundation. Our goal is to not just get you through initial setup but on the path for continued long term success with Salesforce.
- Tailoring the implementation based on your individual needs and priorities. Our methodology and strategy will ensure you recognize value as quickly as possible.
Our Salesforce Implementation Services
Salesforce Implementation Strategy and Design
Many clients know they are not getting the most out of Salesforce. Let us assess and ensure you are getting the highest return on your investment.
Our team will partner with you to understand your business, including your current state and goals as well as how Salesforce can best enable your business. Then we will create a blueprint to get you there.
We will guide you through options leveraging our expertise and best practices to ensure you are setup for ongoing success.
- Discovery & Roadmap Design
- Technical, Business and Licensing Assessment and Evaluation
- Technical Delivery Assistance
Full Cloud Implementations
Work with our high skilled team to plan, design, build and deliver innovative solutions that redefine productivity and revolutionize your digital experience. Whether it is a single cloud or multiple, our team is there with you every step of the process.
- Discovery, strategic planning, scoping, and technical design
- Cloud enablement, configuration, development, and testing
- Legacy data migration
- Systems integration – using Salesforce integrations/APIs, MuleSoft and third-party integration solutions
- AppExchange product implementations
- Documentation and training
Why choose us as your Salesforce implementation partner?
Beyond technical knowledge, we realize there are more components that play a role in a successful Salesforce implementation, including having a trusted partner, experience and understanding that a Salesforce implementation can have broad impacts across your organization.
When you partner with us, we’re dedicated to providing you with an unmatched experience by working together to do what’s right by you.
As a multi-year Salesforce Partner, our team of Salesforce Certified Professionals has credentials that span the Salesforce product ecosystem, so you can trust who you are partnering with.
We also make it a point to stay current in our Salesforce knowledge from academic understanding to practical application. This includes maintaining familiarity with current Salesforce releases by using our own internal Salesforce products for learning, training, demonstrations, and innovation.
Whether your implementation is large or small, we can help you solve some of the most common business challenges associated with Salesforce implementations.
Over the years, our team has completed more than 500 Sales Cloud, Service Cloud, and Marketing Cloud projects of all sizes. The team also brings a technology agnostic, inclusive approach to your implementation and experience working cross-stack.
As your partner, we will deliver scalable, strategic solutions that incorporate Salesforce while also leveraging your existing technologies and investments.
Our Salesforce team has helped clients:
- Scale Salesforce to meet growing business needs and achieve ROI
- Effectively manage and even reduce platform costs
- Map business processes to Salesforce capabilities and implementation solutions
- Overcome internal resourcing constraints with flexible staffing and knowledgeable resources
- Customize Salesforce based on business needs
- Complete complex data migrations and Salesforce consolidations
- Expand the use and value of Salesforce with system integrations
- Create dynamic multi-cloud experiences driven by a 360-degree view of the customer
- Implement on a global scale with complex multilingual experiences
- Make organizational and process changes to adopt and increase usage and value of Salesforce
We recognize that implementing Salesforce and advancing its capabilities may require evolving other areas of your organization as well. We also offer expertise in the following areas to ensure your success with Salesforce:
Delivers stronger business and technology transformations through strong people alignment and preparation, including the successful roll-out, adoption and use of Salesforce.
Leads to well-defined and implemented processes that are key to delivering business value from your Salesforce implementation.
Transforms data from Salesforce and other sources into information that accelerates business insight, ensures operational excellence, and gives you a competitive advantage.