We help financial services companies optimize business processes and modernize technology solutions.
The financial services market is undergoing rapid change. Growth is more challenging, customers are increasingly demanding, regulations are tighter and firms are facing strong competition.
We help asset managers, banks and brokerage companies optimize their business processes and modernize their technology solutions.
Operating Model Development
Financial institutions can expect to compete in a challenging, low-growth environment for the foreseeable future. As a result, organizations have realized they may not be able to experience the full potential of their offerings without changing their sales, service and relationship management models. We partner with clients, including major financial service companies, to develop and deploy core operating infrastructures to support growth in strategic and cost-effective ways.
Business Intelligence (BI)
As financial service organizations increasingly face issues of compliance, globalization, consolidation and competition, the ability to measure business performance is no longer optional. We help our financial service clients achieve deep insight into customer experience, product performance, operations, marketing and more. Using our proven BI accelerators, we rapidly deliver advanced analytic capability to clients’ fingertips. By aligning strategic business objectives with a BI roadmap, we help our clients sustainably grow their BI initiatives, ensuring both financial return and realized business value.
Recent legislation has increased the burden of regulatory compliance. We assist compliance efforts to ensure planned initiatives do not hinder the long-term effectiveness of the business. We bring expertise from all practice areas including business process improvement, program and project management as well as resource planning and optimization to ensure all solutions comply with regulations, but are as non-intrusive as possible.
“Our organization recognized the need to refine end-to-end processes, identify key technology enhancements, and define key new roles to support the business. Centric helped us to design the business model, develop the business case and secure funding to make the investments needed to support our future growth – partnering closely with us along the way to ensure that we were getting exactly what we wanted.”
Strategic Sourcing and Procurement
As financial services companies continue to manage the global financial crisis, many are finding savings by optimizing their procurement and finding innovative approaches to sourcing. We help financial services companies restructure their procurement operations, including end-to-end assessments of current operations, redefining strategies and rationalizing the company’s supplier base.
Now more than ever, financial services organizations are focused on driving technology integration and process efficiency to better understand market drivers and effectively meet the demands of their customers. We leverage core service offerings such as business intelligence, business process automation, web portal technologies and mobile solutions to streamline internal decision-making and modernize the way financial institutions interact with their customers.
Mobile App Development
Consumers are demanding easier access to their money and important financial information. In the past, banks have struggled to provide customers with the information they need through online and mobile channels in an easy-to-use, highly engaging format. New functionality such as remote deposit, goal-based savings and planning tools, and person-to-person payments present challenges and opportunities for financial services companies in meeting customer expectations. We help clients define and take advantage of new banking opportunities, including integrated communication tactics and interactive mobile prototypes for the iPhone and Android platforms.
What makes us different?
What differentiates us is our delivery of consulting services within the local markets where we operate. We have offices in many key cities including Boston, Chicago and Miami. And, when the situation calls for it, we can source staff from our onshore and offshore Solution Centers.
Our local focus, industry expertise and flexibility in how we engage with clients allows us to provide the most effective consulting experience in the market today.
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