Business Architecture

Capability Modeling and Design

Core capabilities are the key functions within an organization that play a critical role in delivering an organization’s unique value proposition to the market.

We work with you to define targeted business outcomes and design requirements for core capabilities. These requirements then provide key inputs to process, organization and technology architectures.

Process Architecture

Defining and designing end-to-end business processes that have clear ownership and align to target business outcomes are important pieces of any business architecture.

Our experts apply deep capabilities in process design and process integration to help you develop process architectures.

We also embrace and leverage Lean and Six Sigma principles to design effective and cost-efficient processes.

Organization Design and Role Definition

Companies use many different types of organizational models – process-based, functional-based, product-based and customer-based organization models.

We work with you to identify the appropriate structure based on business priorities and core capability requirements.

We also help define key roles and competencies required to support organization needs.

Shared Services Strategy and Design

Many diverse organizations find significant value in consolidating various aspects of back-office operations into a common shared services operating structure.

You need to consider many factors when determining the most appropriate shared services structure, including type of services, size of operation, uniqueness of business unit requirements, and expansion or acquisition strategies.

We work with you to identify the right shared services model and enhance the operational effectiveness of various functions such as Finance and Accounting, Human Resources, Sourcing and Procurement, Accounts Payable and Customer Service.

Technology and Enterprise Architecture

Technology solutions and infrastructure evolves over time, often becoming obsolete and no longer aligning to business needs. But having an aligned enterprise architecture is critical to ensuring applications meet the needs of your organization and seamlessly integrate in a cost-effective, flexible manner.

Our technology experts help you define application and infrastructure requirements. We then work to define comprehensive enterprise architectures to guide future technology investments.