Operational Excellence Archives - Centric Consulting

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Robotic Process Automation: Your Top 10 RPA Questions, Answered

We share the top 10 RPA questions and solutions to help you take your business to the next phase of productivity.

How to Operationalize your Automation Program with a Center of Excellence

In part three of our enterprise automation blog series, we discuss how a center of excellence helps with the operationalize stage of your journey.

Using BPM to Deliver Improved Process Orchestration

We helped a major life insurance and annuity provider improve their processes with business process management.

How Automation Improves the Healthcare Insurance Claims Process

We walk through how you can use automation in your healthcare insurance claims process to improve both the patient and employee experience.

Opportunistic Enterprise Automation: Setting the Groundwork for an Optimized Organization

In part two of our enterprise automation blog series, we discuss the second phase of your automation maturity journey, opportunistic maturity.

Automate Your Business: An Introduction to Enterprise Automation Maturity

As we kick off our enterprise automation blog series, we introduce what it is and how it can benefit your business through process and RPA.

Process Improvement: Avoiding Challenges in Measuring Success

Business process improvement initiatives are delivering results across industries, but how do you measure success? We share four challenges.

Study Process Excellence to Gain Perspective

Studying process excellence, like Lean and Six Sigma methodologies, helps you to contextualize data to solve everyday business problems.

BPM and RPA: 3 Things Software Vendors Won’t Tell You Webinar Recap

In our recent webinar, our enterprise automation experts talked about how combining RPA and BPM software engines can help your organization.

The Path to Process Excellence Maturity

Where does your company fall on the process maturity curve? Find out so you can lead process improvement efforts.

What Can Process Excellence Do For Me?

When embarking on a process excellence journey, companies should look at business value across six different areas.

Using RPA to Improve Workflow in Insurance

Applying RPA to insurance practices isn't intuitive, but implementation allows carriers to achieve more productive activities.