Nonprofit organizations often face difficulties in maximizing the value of their Salesforce Nonprofit CRM and realizing all the benefits possible.
Nonprofits are challenged with obtaining an accurate 360-degree view of their constituents resulting in a lack of trust in the data, reduced user engagement, and disconnected or misaligned business processes. Additionally, the challenge of organizing data from multiple systems, performing any necessary data hygiene, and making that actionable and aligning with moves management or event campaign management poses challenges to the success of the organization’s mission.
Staff members and volunteers often struggle to navigate the platform and properly utilize vital patron information, leading to common pain points within the organization and impacting operations.
Our approach often begins with a holistic assessment of the current state of operations, including existing business process flows, user pain points, and the existing technology stack. This will define a tailored strategy for your Salesforce Nonprofit CRM solution and result in an engagement plan that will expedite your Nonprofit’s success based on your prioritized needs and goals.
By utilizing our flexible approach, we can efficiently reduce manual or fragmented processes and implement a strategic plan and effective path forward to your nonprofit’s sustainability.