Organizational Change Management - Business Change Management

Organizational Change Management

Because the rate of change is constant and because people alignment is critical, organizations need a structured approach to engage, manage and drive the people-side of major initiatives.

Change Management Services

Here’s how we can help your organization with the people-side of change:

Enterprise Program and Project Change

Enterprise, Program and Project-Level Change

We develop complete solutions, visions and structures that align leaders and engage people at multiple levels.

Organizational Design and Development

Organizational Design and Development

We assess the business need and develop  organizational designs, strategies and structures to better meet how the business is evolving.

Cultural Alignment and Development

Cultural Alignment and Development

We shift mindsets to address challenges and build effective, lasting solutions that meet business goals or address challenging situations.

Team transformation

Leadership and Team Transformation

We coach leaders and teams to reach high performance goals and address morale and team dysfunction.

Together we turn change into transformation.

Contact us to learn how

Why partner with us?

We understand there is no one way to design change. It has to fit your company culture, match your values, and integrate with your long-term strategic goals. Every organization has unique transformation needs that require a partner to meet those challenges.

That’s why we work together to develop the right solution for you, which includes:

your people icon

Your People

We know most changes require complex people solutions that incorporate and consider leading-edge change management, organizational design, business process, project management, talent development and technology to create the right solution for you.

success metrics

Success Metrics

We make sure your business needs will be met by developing key success metrics and measuring these throughout your project’s lifecycle. This way you know if we are successful and where the challenges lie every step of the way.

unique needs icon

Unique Needs

We will meet you where you are at and craft the right people solution based on your organization’s change maturity, budget, and desired outcome.

lasting value icon

Lasting Value

We dive in to provide the greatest value for your organization regardless of the team. We will mentor and guide your internal team to develop key skills and support other vendors in the process to provide an unmatched experience.


People Transformation

To create change that lasts, you have to transform how your organization engages leaders and employees. You have to encourage people to think and act differently. You have to get everybody excited about change.

That requires having crucial conversations, involving people in the process, and implementing new practices.

Transformation Solutions of All Types

Our teams have supported people transformation solutions for all these needs:

  • Mergers and acquisitions
  • New technology (such as Office 365)
  • Enterprise Resource Planning (ERPs)
  • Digital
  • Customer Relationship Management (CRMs)


  • Cultural transformation
  • Financial transformation
  • New strategic initiative launches
  • New go-to-market strategies

Metrics, Metrics, Metrics

There are many ways to measure change success. The trick is choosing the right metrics – to measure change effectiveness, engagement, adoption and sustainability – and begin early on the path to sustainability. This allows organizations to:

  • Reduce risk
  • Understand challenges early on
  • Handle unpredictability
  • Ensure alignment
  • Acknowledge, celebrate and share our progress

Measure change every step of the way…

We don’t wait until the end to see if the foundation is sturdy. At every step of the way, we ask: Is this working? If not…let’s change it.

To us, that doesn’t seem too radical.

Blended Well With Our Experts

Centric resources were able to quickly assess our needs for an in-flight technology implementation and immediately add value to our program – spanning areas such as requirements definition to training. The resources worked well with a mix of internal stakeholders, project sponsors and technology experts to support an aggressive implementation timeline. Centric’s knowledge of the technology platform was crucial in their ability to drive us to a successful launch.

Sheryl Markov, SVP, Head of Marketing Operations, Northern Trust

Not sure what you need? Let’s figure it out together.

Contact us to get started