It is no secret that more often than not, companies struggle to achieve the business benefits they expect from their ERP or CRM solutions.
Stories of failed implementations and upgrades abound. These situations can create undue organizational and financial strain on business.
We recognize the potential pitfalls of these high-investment, mission-critical projects. Our experts bring industry experience, proven methodologies, and unique collaboration capabilities to our clients to help ensure success.
Whether it is a first-time implementation, managed services, application or database upgrade, we can help.
Database Health Check Assessment
Our EAS National Practice has helped dozens of Oracle database clients over the years.
During that time, we have identified a need to be able to do a comprehensive database health check assessment. This tool provides value to our clients by ensuring that their mission critical databases are operating at peak performance and identifying areas of improvement.
We’re an experienced packaged software consulting company with a long track record of delivering successful projects.
Our expertise in Oracle and Microsoft ERP and CRM is complemented by our world-class industry, business, and IT solutions. We offer Centric India offshore, Centric Solution Center Onshore, along with traditional onsite consulting services in what we call our Right-Site model.
We have the deep experience to work with you and become your trusted advisor. We are transparent, flexible, and do the right thing for our clients every time.
- IT Strategy and Roadmap Development
- ERP and CRM Implementation Planning
- Enterprise System “Health Checks”
- On-Premise vs. Cloud Strategy
- Program and Project Management
We recognize that ERP and CRM projects are business projects, not just technology projects. Enterprise solution projects fail when change management is not incorporated into these transformational initiatives. The result is a lack of adoption and low ROI. Technology is an enabler of change. The real benefit is the business value derived from these changes.
We provide supplemental staffing on projects, architecture advice, and experienced project management assistance to help ensure that projects stay on track. We have experienced professionals who can help with your mission critical projects by filling key roles including:
- Program and Project Managers
- Application Architects
- Functional Analysts
- Developers and Database Administrators
Our EAS technologists are confronted with tricky situations because companies sometimes tend to under-invest in the care and feeding of infrastructure and databases. Our team is well-versed in how to diagnose the operating system quickly for database or integration service issues, lay out a realistic game plan to get systems back online, and then implement those solutions.
- Database Health Checks
- Patching and Release Management
- Operating System Migration
- Data Migration
- Technical Troubleshooting
Enterprise Applications & Solutions
Oracle, NetSuite and Microsoft Dynamics Support
We can offer guidance and answer all of your questions on strategy, functionality, especially features that support remote workforces or even problems or bugs with your current deployments. Our desire is to lend a hand as our work patterns and locations shift.
Remote Work Force Enablement for CRM and ERP Systems
Provide a no-cost assessment of how to quickly enable your existing systems to take advantage of cloud hosting, remote access, process automation (RPA solutions), eCommerce and payment enablement. Offering is specific to Oracle, NetSuite and Microsoft Dynamics users.
Remote Workflow Enablement for Microsoft Dynamics CRM & ERP and NetSuite ERP
Quickly design and deploy workflows and approval queues compatible with dispersed workforces. Our team can revise your processes around approvals, quotes, invoices, purchase requisitions, purchase orders, signatures and other manual controls that have been previously implemented.
Microsoft Dynamics Coordination and Automation of Emergency Response
As a Microsoft Gold Partner, we are plugged into the vast suite of applications built on the Microsoft Dynamics platform. Based on your needs, we can identify low-cost or possibly free solutions that have been built to deal with the current crisis environment.