Salesforce products provide leading Customer Relationship Management (CRM), Customer Service, Marketing Automation, and Application Development solutions that Centric can help you make the best use of for your specific business needs.

Implementing Salesforce effectively for your organization requires advancing your current usage to maximize the platform’s benefits and leverage new product releases.  Therefore, it is crucial to assess your Salesforce instances to review your technical implementation, business usage and licenses.

It’s important to ensure you are also going beyond the platform to include people and processes by aligning your Salesforce sales, service and marketing tools with best practices and industry experience.  This drives meaningful interactions and better business outcomes from seamlessly connecting customers, partners and employees.