Portal and Collaboration Service Overview
Centric’s Portal and Collaboration practice is focused on collaboration and information self-service between you, your employees, business partners and customers. We help build this capability through the following services:
|Platform Readiness Assessment
Is your collaboration, web or portal platform keeping up with your business? Is there functionality your business is asking for that is out of reach with your legacy technology? We can help assess whether its time to upgrade, to replatform or stay put.
|Collaboration Adoption Strategy
We all collaborate, but making it work in the enterprise is more than just installing technology and telling your employees to use it. Organizational change is a necessity. Our approach can help you move from the “WHY” to “HOW” in a few weeks.
|“Fast-Track” Software Selection
Digital marketing, customer facing sites, improved intranets - they often mean selecting a new web content management (WCMS) or enterprise portal solution. We’ve developed a ‘fast-track’ process that gets to a short list within days, not weeks or months.
|Strategic Visioning and Roadmap
Working with our digital team, we help you determine how best to use your collaboration and portal capabilities to empower and engage employees through a pragmatic six month roadmap for portal and collaboration.
|Solution Design and Development
With our deep roots in application, web and service design and development, we've simplified the employee experience by integrating ERP, HR and MRP systems into enterprise portals, incorporating sales lead data into web content management software and leveraging core APIs present in a few collaboration solution frameworks.
|Concept Development (POC)
We believe that “out of the box” capabilities are effective and can serve your organization quite well. We take your ideas and rapidly prove them out with tools you have in-house. Our “jump-start” process takes just days, not weeks.
Many of our clients need help to support their portal and collaboration solutions. We provide this with expertise as-needed, or with a structured team capable of responding to issues and providing incident and change management. We work with you to develop a pragmatic approach to your needs.
Products We Like for the Digital Workplace
Technology is important. How well it helps your people is critical. Centric's expertise with products like Office 365, SharePoint, Kentico, and Liferay can help guide you in choosing the right products to help your employees collaborate effectively.