Microsoft Teams Support Services

Office 365 Feature Deployment

If you’re already using part of the Microsoft Office 365 suite, we can help you implement and optimize the features you’re already licensed for but not currently using. Our experts will define requirements, configure and deploy additional features and workloads within Office 365.

We can help you take full advantage of your investment in Office 365 by facilitating the adoption of new features through immersion events, change management and training. 

Teams Mobile Device Enablement

Our Microsoft Teams experts provide a recommended approach for securely enabling the Teams application on employee mobile devices.

We ensure a proper approach to authentication and authorization while considering existing mobile device management policies.•

Teams Training

We can conduct user-focused Microsoft Teams training that allows for rapid utilization and adoption of the tool. We provide “train the trainer” services as well as workshop-based remote training to internal groups.

Admins receive training to ensure proper governance, security, best practices and adoption of Teams.

Teams Rapid Deployment

We can efficiently deploy Microsoft Teams in your organization in three weeks. Ensuring a secure platform and focusing on communication and collaboration for remote, home or in-office use.

Teams Support Services

We deliver support for clients using Microsoft Teams, from Tier 1 (end-user) to Tier 2 (technical user). Get all of your basic questions answered on how to use Teams properly, be coached on best practices, and have features fully explained.

Our experts provide technical support for back-end administrators, address compliance issues, handle system administration, and address IT questions on Teams tenant monitoring and management.

Office 365 Analytics & Teams Monitoring

Once you are up and running with Teams, you’ll want to monitor employee activity to ensure proper usage, compliance, collaboration, and system performance.

Our experts apply existing Teams analytics to determine the effective use and adoption of collaboration tools and offer advice on third-party tools that enhance Office 365 monitoring capabilities. We deliver guidance and reporting on effective collaboration.

Teams Managed Services Support

Our experts provide Microsoft Teams administration, reporting, technical support, request and issue management.

Managed Services Support is offered through direct contact to a Teams analyst via Teams-based audio attendant and call queue functionality, as well as through our designated support staff through email and ticket submission tools.

We will take care of escalating any issues to Microsoft. Our team will communicate status, reporting and outages to you with a client-facing dashboard. We will provide your leadership with quarterly reporting and road mapping. Multiple pricing plans are available.