Citizen Developer Services

Harness the power of low-code and no-code tools to create applications that solve business problems – no advanced development skills necessary.


Citizen developers are the future of business agility. Establishing a successful citizen development initiative requires proper tool selection, deployment, governance, security and adoption.

Citizen developers are business experts who create the non-mission-critical business applications and features employees need. Powered by low-code software and intuitive solution-building platforms, citizen developers free traditional IT staff to build innovative solutions that meet the organization’s critical business needs.

The citizen development transformation addresses a growing crisis among businesses. Most people use digital channels, and many of them are looking for even more digital options. In fact, demand for new apps has grown five times faster than the capacity for IT to deliver them.

A key benefit of the citizen developer movement is that businesses can get more done without hiring more developers in IT to accomplish it. But a successful citizen development program requires appropriate governance, security and collaboration between business and IT. 


The Current Challenge

Companies with traditional IT approaches and organizations are struggling to balance new app creation with IT employees’ heavy, day-to-day workloads.

Meanwhile, nimble startups, disruptive technologies like AI, and novel business models continue driving the need to innovate quickly to remain competitive.

Employees increasingly expect their workdays to be as digitized as their personal lives.

However, IT staff who may not have deep knowledge of the business spend valuable time producing apps that don’t work as employees need.


Successful citizen development initiatives result in lower costs, shorter cycle times, and more innovation from IT. We help companies realize these benefits.

Tool Selection

We can help you determine the right citizen development tools to adopt based on your organization’s current technology environment and roadmap along with what solutions your citizen developers will be creating.

Tool Deployment

Our experts can help you deploy your citizen development tools effectively by ensuring they are configured properly and securely.

Some of the common tools for citizen development are the Microsoft Power Platform, UiPath and tools within Salesforce.

Governance & Security Policy Creation

Without proper governance and security, your citizen development initiative will not be successful.

We have successfully established proper guardrails for organizations to protect their data and ensure citizen developers build effective solutions.

Tool Adoption & Change Management

You can have the best tools available, but it doesn’t matter if no one knows about them or how to use them properly.

Our technology and people & change experts will help you build the right adoption and change management strategy.


Citizen Developers to the Rescue

Citizen developers combine the power of low-code software and “drag-and-drop” platforms with business understanding to quickly and securely:

  • Create data-collection and business-critical apps and forms
  • Build better user interfaces for on-premises apps
  • Develop business processes and optimize workflows within apps
  • Decrease dependence on paper, email and spreadsheets

We Can Guide Your Citizen Developer Transformation

We combine deep knowledge of citizen development platforms, including Microsoft Power Platform, to help your citizen developer transformation succeed. We are passionate about governance and security. Our goal is to help you put policies in place that reduce risk and provide guardrails for citizen developers.

Finally, citizen development is about more than technology. Collaboration, people and change management, and culture are just as important. Our experts will partner with you to build a culture that allows citizen developers to become extensions — not replacements — of your IT team.


5 Traits of A Successful Citizen Developer

Centric Consulting - Five Traits of A Successful Citizen Developer

Businesses Today Are Taking Citizen Development Initiatives

Companies should be considering using citizen developers to free up IT staff to prevent falling behind competitors who do.

have citizen developer initiatives underway
are evaluating or planning for them

[On-Demand Webinar] Citizen Development: How Formal Design Processes Drive App Adoption

Learn how formal design processes help citizen developers maximize the impact of their apps and improve ROI.

Microsoft Power Platform for Low and No Code Solutions

The Microsoft Power Platform allows citizen developers and IT teams to create business apps quickly. We can help you adopt the mindset, create the culture, and integrate the resources you need to be successful.

Interested in learning more about how Microsoft Power Platform can benefit Citizen Developers?