Enterprise Collaboration

Portal and Collaboration

Enterprise Collaboration Service Overview

Centric’s Enterprise Collaboration practice is focused on collaboration and information self-service between you, your employees, business partners and customers. We help build this capability through the following services:

	Platform Readiness Assessment Is your web and collaborative technology investment keeping up with the pace of your business and your employees’ needs? Is your platform secure, and ready for current and pending regulations (like GDPR). We can help assess whether it is time to invest in new controls, replatform or stay put.
	Collaboration Adoption We all collaborate, but making it work in the enterprise is more than just installing technology and telling your employees to use it. Organizational change is a necessity. Our approach can help you move from the “WHY” to “HOW” in a few weeks.
	“Fast-Track” Selection Deploying a digital strategy, a new web site, improved intranet or digital workplace - all of these efforts can mean selecting a new software package or platform. We’ve developed a ‘fast-track’ process that gets to a short list within days, not weeks or months.
	Strategic Planning We can help align your collaboration and web technologies to business and performance goals. Whether improving culture and productivity through a digital workplace or driving customer engagement through an externally facing customer portal.
	Solution Design and Development With our deep roots in application, web and service design and development, we've simplified the employee experience by integrating ERP, HR and MRP systems into enterprise portals, incorporating sales lead data into web content management software and leveraging core APIs present in a few collaboration solution frameworks.
	Concept Development (POC) We believe that “out of the box” capabilities are effective and can serve your organization quite well. We take your ideas and rapidly prove them out with tools you have in-house. Our “jump-start” process takes just days, not weeks.
	Managed Services Many of our clients need help to support their portal and collaboration solutions (like Office 365). We provide this with expertise as-needed, or with a structured team capable of responding to issues and providing incident and change management. We work with you to develop a pragmatic approach to your needs.