Business Process Management (BPM)

Centric partners with clients to deliver impactful, measurable and sustainable process solutions.

Service Overview

Processes play a critical role in helping companies achieve their business strategy by aligning resources, technology and supporting structures towards the achievement of desired business outcomes and/or driving a competitive advantage.

Business Process Management (BPM) is a disciplined management approach and methodology that provides end-to-end process understanding, visibility and control while ensuring effective communication across an organization. Some organizations discuss BPM as process OR technology, but Centric views BPM as the convergence of process, people AND technology. Our customers can leverage the key differentiators of our BPM practice in order to achieve maximum business benefits in a short amount of time.

Why BPM?

BPM addresses key strategic issues by allowing businesses to grow in a cost-competitive manner with desired flexibility and speed. The four main areas where BPM can have a significant impact on a business include:"Why Business Process Management (BPM)?" image

Learn more details about the benefits of BPM.

Why Centric?

Centric is not simply a technology provider. We offer a wide array of BPM services that leverage our multiple years of experience across business strategy, process improvement, technology capabilities and program/project management.


Business Process Management Solutions (BPMS)

Business Process Management Solutions (BPMS) bring technology into the BPM equation by providing a platform to model, manage, optimize and rapidly adjust business processes. These technology solutions are toolkits for solving multiple process-related issues through automation, collaboration and visibility, serving two primary purposes:

  • Process-Based/Process Improvement Solutions – Build agile “workflow” solutions, leveraging process modeling, process repositories, workflow/ automation and process analysis to transform specific end-to-end business processes
  • Technology Solutions – Provide a workflow engine underneath a custom developed application that offers more robust functionality

BPMS can be viewed as bringing a “process layer” to an organization in order to eliminate the silos of people, data and applications that business processes generally operate within. In other words, BPM fills the white space between these silos. Learn more about the functionality provided by a BPMS.

Centric Consulting - Process Excellence ApproachGo Further:

Learn more about our process excellence approach by exploring each of our services and reading our blog series.

Process Excellence Services:

Process Excellence Blog Series