How would you rate your company’s business process capabilities? Are you leveraging a BPI Enablement Team / Center of Excellence (COE) within your organization?

If you missed it, you can see the full webinar below.

On May 10th, Centric Chicago’s Mark Buchynski explored the ways companies typically approach building out business process competencies and discussed recommended best practices for leveraging BPI COEs as accelerators.

Discussion topics included:

  • Where is your organization on the evolutionary path of building out your capabilities relative to the business process capability maturity model? How does your organization compare to the market as whole?
  • Common team sizes and organizational reporting relationships of business process teams
  • Various functional and governance structures of business process (BP) centers of excellence (COE’s)
  • Best-in-class examples of BP COEs as accelerators to building out business process competencies

The webinar, in its entirety is below. In addition, Mark’s slide presentation is available for viewing and downloading.

For more information in the Chicago area, contact Mark at and nationwide contact Centric National Process Excellence Lead, Tom Ujvagi at

Watch the Webinar

View the Slides