Performance Measurement

Performance Metrics: “If You Can Measure It, You Can Manage It”

About the Author
Rick Kennedy

Rick Kennedy is a leader with Centric’s National Business Process Improvement (Lean / Six Sigma) service offering. Rick is a certified black belt and LSS master black belt who has experience applying Business Process Improvements (BPI) across various industries, including healthcare and financial services. He has also worked to improve pharmacy flows, aseptic processes for smoothies, mortgage processes and card services.

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