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Process Improvement: Avoiding Challenges in Measuring Success

Business process improvement initiatives are delivering results across industries, but how do you measure success? We share four challenges.

Life Insurance Underwriting: The Recurring Dream of Improvement

As customer expectations change, it’s imperative that companies improve their life insurance underwriting efficiency. We examine three ways to do that.

Technology: What’s the Right Way to Automate a Process?

Process automation isn't a quick fix to eliminate the mundane. There are steps to consider before introducing new technology into your business processes.

Performance Metrics: “If You Can Measure It, You Can Manage It”

Using performance measurement to improve business goals and processes is important. But, it's equally important to use these metrics correctly.

Process: Five Factors for Business Process Improvement Success

We focus on the need to establish high-performing processes, including five key factors critical to business process improvement initiatives.

Seek Process Improvement Opportunities and Change for the Better

Learn how to progress your process improvement opportunities and shift your thinking so there’s a continuous focus on making things better.

Just Ask Why – A Simple Way to Identify a Business Process Improvement Need

Want an easy method for identifying areas requiring business process improvement? Just ask why to determine the purpose for each step.

Merits of LSS: How Does Blending Lean and Six Sigma Solve Problems?

Blending Lean and Six Sigma solves business issues. Lean eliminates waste, balances process. Six Sigma reduces variation, boosts performance.

Lean: Back to the Basics

How often do Lean practitioners jump straight into solutions before making sure the audience understands the principles?

Leveraging Business Process Improvement (BPI) To Drive Improved Patient Outcomes And Satisfaction Within The Healthcare Industry

Using BPI can help healthcare improve quality metrics, lead times and wait times, reduce errors and improve productivity.

What is Business Process Improvement (BPI) and Business Process Management (BPM)?

Learn from our process experts on how to define Business Process Improvement (BPI) and Business Process Management (BPM). Part one of a series.  Many companies embark on business process improvement (BPI) and/or business process management (BPM) programs in an effort

Leveraging Business Process Improvement (BPI) Within the Healthcare Industry

Significant opportunities exist to leverage BPI to drive improved patient outcomes and satisfaction among patients, providers and staff.