Modernization Program

Modernization + The Voice of the Customer: Flying with Southwest

About the Authors
Joseph Ours

Joseph Ours is the Director of Modern Software Delivery and a partner with Centric Consulting. He has over two decades of experience in IT and team management. He has a background in crafting strategies for modernizing technology practices for organizations. He is a leader in aligning IT delivery with business value and has a successful record of providing project and portfolio management of large technology initiatives.

Colin McGee
Colin McGee has developed and embedded customer experience capabilities for Fortune 500 clients for 10+ years. He leads our Experience Design Practice and the company’s digital transformation and modernization efforts for financial services, automotive, and retail clients, increasing revenue while decreasing cost-to-serve measures. He believes in designing solutions rooted in data and empathy to remove subjectivity from design.

Application Modernization: Be Ready When Shift Happens Webinar Recap

What is Modern Software Delivery? Software Delivery at Speed and Scale

Voice of the Customer, Your Organization’s Key to ‘No Matter What’ Success

Are you looking for a method to deliver software at speed and scale rapidly and with reliability? Talk to our Modern Software Delivery practice. We can help your organization take your team’s delivery game to the next level.

Let’s talk