Business Process Management

Why is Business Process Management So Important?

About the Authors
Tom Ujvagi

Tom Ujvagi is our National Business Consulting Services Practice Lead. He has a strong focus on developing tools and methodologies that can be leveraged across multiple companies, programs and projects. Tom has served in numerous roles over his nearly 20-year career and has always maintained a focus on continuous improvement, whether through process, technology or the convergence of the two. Follow Tom on Twitter.

Darren Rehrer

Darren manages Centric’s Business Practice Management (BPM) Practice where he supports Centric’s multiple offices with BPM business development efforts, solution methodologies and best practices. He has led numerous BPM implementations for clients representing financial services, insurance, manufacturing, telecom, retail and grocery companies. Darren also established Centric’s internal BPM Center of Excellence, which included developing standards for delivery methodologies and training materials.

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