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How to Use a Business Process Management Tool to Navigate Your Business Problems

Navigating your business processes can sometimes feel like being stuck in a maze. Learn how a BPM tool can illuminate the path to success.

Customer Experience Transformation: Improving Customer Retention With Business Process Management (BPM)

We share how we helped a large regional bank evolve its user experience and retain customers.

The 3 Types of Business Process Management Solutions (BPMS)

When choosing a business process management solution (BPMS), you need to know the three different types available to your company.

The Pitfalls of Business Process Management Without Organizational Change Management

Check out these Change Management Warning Signs to Watch for When Implementing a New BPM Tool into your processes.

Why I Like Business Process Management and You Should, Too

A fellow technologist Jonathan Huang walks you through why Business Process Management solutions are so likable.

Business Process Management Solution (BPMS) Success: A Project or Program?

Companies that want continuous improvement should never truly declare a Business Process Management Solution project as complete.

Achieving Process Excellence Through Business Process Management (BPM) Blog Series

A three-part series on the fundamentals of BPM. Processes are the underlying foundation of nearly all businesses and often determine the success or failure of an organization. The ability to seamlessly guide customers and internal resources through sales, onboarding, billing, support and

What does a Business Process Management Solution (BPMS) offer?

In the final blog in this series, our process experts review what BPMS offers you. Part three of a series.  A Business Process Management Solution (BPMS) brings technology into the BPM equation by providing a platform to model, manage, optimize,

Why Business Process Management (BPM)?

Processes play a critical role in helping companies achieve their business strategy by aligning resources, technology and supporting structures toward the achievement of desired business outcomes. Part two of a series. Business Process Management (BPM) is a management approach and

What is Business Process Improvement (BPI) and Business Process Management (BPM)?

Learn from our process experts on how to define Business Process Improvement (BPI) and Business Process Management (BPM). Part one of a series.  Many companies embark on business process improvement (BPI) and/or business process management (BPM) programs in an effort