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How to Operationalize your Automation Program with a Center of Excellence

In part three of our enterprise automation blog series, we discuss how a center of excellence helps with the operationalize stage of your journey.

Opportunistic Enterprise Automation: Setting the Groundwork for an Optimized Organization

In part two of our enterprise automation blog series, we discuss the second phase of your automation maturity journey, opportunistic maturity.

Automate Your Business: An Introduction to Enterprise Automation Maturity

As we kick off our enterprise automation blog series, we introduce what it is and how it can benefit your business through process and RPA.

BPM and RPA: 3 Things Software Vendors Won’t Tell You

Many automation vendors claim they can solve your business problems with robotic process automation (RPA) or business process management (BPM) systems.

How to Use a Business Process Management Tool to Navigate Your Business Problems

Navigating your business processes can sometimes feel like being stuck in a maze. Learn how a BPM tool can illuminate the path to success.

Customer Experience Transformation: Improving Customer Retention With Business Process Management (BPM)

We share how we helped a large regional bank evolve its user experience and retain customers.

The 3 Types of Business Process Management Solutions (BPMS)

When choosing a business process management solution (BPMS), you need to know the three different types available to your company.

The Pitfalls of Business Process Management Without Organizational Change Management

Check out these Change Management Warning Signs to Watch for When Implementing a New BPM Tool into your processes.

Why I Like Business Process Management Technology and You Should, Too

A fellow technologist Jonathan Huang walks you through why Business Process Management solutions are so likable.

Business Process Management Solution (BPMS) Success: A Project or Program?

Companies that want continuous improvement should never truly declare a Business Process Management Solution project as complete.

Achieving Process Excellence Through Business Process Management (BPM) Blog Series

A three-part series on the fundamentals of BPM. Processes are the underlying foundation of nearly all businesses and often determine the success or failure of an organization. The ability to seamlessly guide customers and internal resources through sales, onboarding, billing, support and

What does a Business Process Management Solution (BPMS) offer?

In the final blog in this series, our process experts review what BPMS offers you. Part three of a series.  A Business Process Management Solution (BPMS) brings technology into the BPM equation by providing a platform to model, manage, optimize,