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Technology: What’s the Right Way to Automate a Process?

About the Author
Tom Ujvagi

Tom Ujvagi is Centric’s National Process Excellence (PEX) Practice Lead. He has a strong focus on developing tools and methodologies that can be leveraged across multiple companies and program/projects. Tom has served in numerous roles over his nearly 20-year career and has always maintained a focus on continuous improvement, whether through process, technology, or the convergence of the two. Follow Tom on Twitter.

How to Achieve Process Excellence: 5 Key Capabilities to Consider 

Getting Started: What is a Process Assessment? Why Do You Need One?

People: The Foundation of Your Company, Culture and Process Excellence Programs

Process: Five Factors for Business Process Improvement Success

Performance Metrics: “If You Can Measure It, You Can Manage It”

Bringing It All Together: How Process Excellence Enables Business Transformation

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