Design Systems for Digital Customer Experience

An Introduction to Design Systems and How They Improve the Digital Customer Experience

About the Author
Brian Schwartz

Brian Schwartz is an Architect for our National Customer Experience and Design practice and leads our digital design enablement. He has over 20 years of experience leading projects integrating software and design and crafting, designing, and developing usable websites, applications, and memorable brands. Brian has extensive experience with user experience, user interface design, web development, software architecture and development, digital, interactive marketing, marketing automation, email marketing and e-commerce. He uses this experience to ensure that all deliverables result in a better outcome for all parties.

3 Questions to Ask—and 3 Steps to Take—to Deliver Seamless Customer Service

Adopting a Culture of Agility in Today’s Changing Environment

Raising the Bar on Your Customer Experience With an Advisory Board

The Top Five Challenges a Journey Map Can Fix

You want to compete in a digital world. Together we can get you there.

Let’s Talk