Customer Service

3 Questions to Ask—and 3 Steps to Take—to Deliver Seamless Customer Service

About the Author
Niraj Patel

Niraj Patel is an account manager in our Columbus office. With more than six years of business consulting experience and seven years in financial services, he has experience with a wide range of Fortune 500 organizations in multiple industries, from healthcare and financial services to manufacturing, medical devices, and retail. He is a trusted partner and adviser focused on keeping his client’s best interests at the forefront of all conversations.

In his spare time, Niraj enjoys spending time exploring and trying new restaurants around Columbus with his wife and son and traveling the world.

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[On Demand Webinar] Rethinking Business Transformation: Building Business Agility Begins with Culture

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Companies that can pivot quickly in transforming their business will have a significant competitive advantage. Those that don’t may cease to exist.

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