Customer Journey Mapping Insurance

Insurance: The Next Frontier in Customer Journey Mapping?

About the Author
Noah Grayson

Noah Grayson

Senior Manager | Indianapolis

With nearly three decades in the consulting industry, Noah has navigated diverse landscapes, collaborating with clients spanning Technology, Distribution, Energy and Utilities, Construction, Government, Health Care, and more.

In recent time in professional services has been focused on leading consulting practices, managing departmental P&L, leading and developing teams, and managing relationships with clients.

Outside of work my heart belongs to my wonderful wife and two teenage boys, who continually inspire and enrich my life. Embracing the beauty of nature, I find joy in the great outdoors. Whether hiking scenic trails, camping under the stars, or fly fishing out West, these experiences are how I refuel. Follow Noah on LinkedIn.

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