Articles by Sean Neben

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Sean Neben

Sean Neben leads Centric’s insurance practice in Chicago. He has more than 10 years of experience serving some of the largest P&C carriers as a trusted technology consultant, combined with more than four years as a technology leader at a major P&C carrier.

Testing ChatGPT: Evaluating Its Perspective on Insurance Industry Technology Trends

In this blog, one of our insurance experts asks ChatGPT about industry trends and evaluates the results.

Tying CRM, Core Systems and Digital Together in Insurance

We share how using a CRM, core systems and a digital strategy together can improve the customer experience in insurance.

Top 5 Insurance Trends for 2022

We look at 2022’s top five trends in the insurance industry, focusing on the central theme we see: new technology and innovation.

Insurance Brokers: Embracing Digital Innovation Due to Changing Customer Expectations

Insurance brokers must adapt to appeal to their current and new customers. We look at a few ways the insurance industry can use digital innovation.

Insurance Carriers: Embracing Digital Innovation Due to Changing Customer Expectations

Insurance carriers have to adapt to continue to appeal to their current and new customers. We look at a few way industry can use digital innovation.

Navigate What’s Next in Insurance: Three Industry Trends for 2021

The insurance industry is changing, and it’s not all because of the pandemic. We take a look at three prominent trends of 2021.

RPA Use Cases in Insurance: A Practical Guide

Learn how to fill in process gaps and identify use cases for robotic process automation and artificial intelligence in insurance core processes.

Getting the Most from a Virtual Conference: Top Takeaways from Insurance AI and Innovative Tech Virtual

We share some of the pros and cons of the Insurance AI and Innovative Tech virtual conference and ideas for moving forward in this virtual world.

3 Tips for P&C Insurance Carriers to Improve Virtual Teams

Tips for Property and Casualty insurance carriers who want to improve their virtual teams right now and be well-positioned for the future.

Taking a Business-Driven Approach to Continuous Improvement for Insurance Core Systems and Processes

Developing a business objective mindset keeps your team abreast of what you want to accomplish, rather than trying to solve the issue after the fact.

Career Insights

Career Journey: 11 Questions for Chicago Insurance Practice Lead Sean Neben

Join us each month for a series highlighting the unique career journey of employees. This month we talk to Sean Neben, Chicago Insurance Practice Lead. 1. When did you start with Centric? Tell me about your career path. My Centric

Engaging Agents Through Mobile

Two ways mobility can make it easier for agents and producers to do business with insurance carriers As the world of mobility penetrates into the Property and Casualty (P&C) insurance space, we are starting to see carriers adopt mobility in