Centric is one of Salesforce Marketing Cloud’s preferred professional services implementation partners. Let us help you take the Salesforce suite of tools to the next level.
As a Salesforce Marketing Cloud partner, Centric has delivered hundreds of successful projects.
Our staff of more than 150 qualified resources can work with your team at your facilities or from one of our two solution centers located in Indianapolis or Seattle. We’ve implemented 2,000 campaigns, which include more than 50 billion customer touches in more than 22 countries and 14 languages. Our experts have helped Salesforce develop numerous components of the Salesforce Marketing Cloud product.
Strategy
Our strategists can assist with the entire spectrum of needs, which include helping evolve marketing technologies, engaging new prospects, and defining a roadmap for seamlessly integrating marketing operations with legacy IT systems.
- Digital Strategy
- Marketing Campaign Design
- Marketing Automation Assessments
Campaign Analytics
Data, data, everywhere. But how do you make sense of it all? How do you trust what you’re seeing, make meaningful decisions, and adjust in real-time so that your customer’s experience is engaging, relevant and personalized?
Enter Centric’s data optimization expertise: Delivering timely, accurate and relevant reporting that includes actionable data on customer behavior and interactions in formats that both your marketing and sales teams can understand.
- 360 Data View / Data Optimization
- Executive Dashboards
- Analytics & Reporting
- Data Warehousing
- On-Demand Exports
Campaign Implementation
Centric’s extensive Journey Builder expertise includes customer journey automation, customer engagement marketing, relationship marketing, lead management, nurturing and lead scoring, campaign management, and landing page development.
- Email Marketing
- Mobile Marketing Analytics
- Social Media Campaign Implementation
- Online Advertising Implementations
- Ongoing technical support
Campaign Integration
Automating campaigns across sales, marketing, and IT systems requires much more than off-the-shelf or in-the-cloud software. Centric develops the custom solutions necessary to ensure the marketing automation platform you’ve chosen works seamlessly with your existing business applications. Our accelerators and tools support omni-channel marketing efforts to ensure interoperability throughout your organization.
- Custom Development
- Accelerator Tools
- Cross-Channel and Cross-Platform Integration (CRM, Portal, Legacy System)
- Social Platforms
- Online Advertising (Paid Search, Social Platforms, Display Ads)