Energy and Utilities Consulting Services

Our Business Consulting Services help energy and utilities clients shape culture, shift mindsets, and build highly effective leaders, teams, and processes.

Our unique StratATecture approach synchronizes and stabilizes your organization by integrating strategic intent with your operating model to drive bigger and better outcomes for your customers and teams.

Whether your organization is looking to migrate to the cloud or make the most out of your existing environment, Centric enables and supports innovation in cloud computing with expertise in solutions including Amazon Web Services (AWS) and Microsoft Azure.

We help you with migration planning and execution, application and microservices development, infrastructure build and support, and workload and cloud optimization.

We help our clients modernize internal systems through proven application architecture assessment practices and knowledge of core utility and energy software including Enterprise Resource Management (ERP), Customer Information Systems (CIS), Customer Relationship Management (CRM), workforce and asset management, Human Capital Management (HCM)/Workforce Management (WFM) and more.

We bring decades of experience in Oracle, NetSuite, Salesforce, SAP, and Microsoft solution support and implementation.

Transform your data into actionable energy and utility analytics that drive business insights, automation, process improvement and innovation.

Our Artificial Intelligence (AI) team of seasoned data scientists and engineers work with you to identify business challenges where AI and machine learning (ML) capabilities can create competitive advantage and organizational efficiency.

Utility and energy customer needs are ever-evolving.

Our Experience Design offering focuses on putting users at the forefront, determining what to do, how to do it, and who needs to do it to achieve the perfect balance of organizational goals and end-user needs.

Our practice offers customer experience and design consulting services, web and mobile experience design, and service design.

Using proven components and methodologies including agile, we empower you to deliver software that meets customer expectations and adapts to industry disrupters.

We bring expertise in the development of portals, websites, and web and mobile applications. We accelerate the development of custom software through Centric Construct, our unique software design and build approach.

We offer flexible, cost-effective models for development, including onshore, offshore with Centric India, and hybrid.

We help utility and energy organizations scale and support specialized project needs by providing high-quality staffing solutions.

Our consultants bring on average over 15 years of industry experience, delivering both value and expertise to our clients.

We believe happy employees equals happy clients, with a hire-to-retire model and a 4.8/5 star rating on Glassdoor.

We are a Microsoft Cloud Partner, being one of only a handful of organizations that have achieved all six Microsoft Solutions Partner Designations.

We have supported our energy and utility clients in maximizing the value of their Microsoft investment, as well as ensuring platform security through our Zero-Trust assessments.

Our areas of specialization include the following: Business Applications (Dynamics 365 and Power Platform), Modern Work (Microsoft 365, Teams, Viva), Security (Azure Security and M365 Security), Data & AI (Azure), Infrastructure (Azure), and Digital & App Innovation (Azure).

Centric is a 15+ year Salesforce Partner.

We offer a wide variety of support across the Salesforce product ecosystem, including the Sales, Marketing, Service, and Experience Clouds, as well as MuleSoft, Slack, and Tableau.

As an AWS Advanced Consulting partner, our team of AWS-certified professionals meet you where you are, working with you to develop a plan to accelerate your cloud adoption.

We assist E&U clients with outlining their cloud strategy, determining an appropriate approach to security and scalability, performing cloud-native development, and migrating companies to the cloud.

Our Oracle Practice has been helping clients strategize, implement and manage Oracle solutions since 2002.

Our Oracle Application capabilities include:

• Oracle EBS (Financial, Manufacturing, Supply Chain, Planning, EAM, HR, CRM)
• Work and Asset Management
• Customer Care and Billing
• Master Data Management
• Meter Data Management
• Mobile Workforce Planning
• User Productivity Kit

A certified NetSuite Alliance Partner, our NetSuite Consultants have the hands-on experience needed to deploy and implement NetSuite modules tailored to the specific needs of your organization.

We have an industry-specific accelerator that enables us to deploy your NetSuite solution faster and more cost-effectively.

Our partner, EngageSmart, gives your organization a competitive advantage with integrated payment solutions that make it easy to connect digitally with your customers.

EngageSmart’s InvoiceCloud solution provides easy-to-use, secure electronic bill presentment and payment solutions that help reduce costs and accelerate payments.

We have additional partnerships with a number of other industry solutions including:

• Workday
• Ultimate Kronos Group (UKG)
• UiPath
• Snowflake
• Appian
• IBM