In this white paper, we discuss how you can use Oracle NetSuite’s Cloud ERP to address the barriers utility companies are facing right now and enhance efficiencies, optimize processes and improve customer service levels.
As utilities increase their focus on the customer experience, many of them are realizing that their existing technology infrastructures can’t keep up.
Running a profitable enterprise is becoming more challenging for small to midsized utilities that lack modern technology tools and are plagued by manual processes, high error rates, and organizational silos.
By combining a leading cloud enterprise resource planning platform with industry-specific functionalities, small to mid-sized utility companies can save time and money, meet ever-changing regulatory requirements, and improve the customer experience.
In this white paper, we explore the key challenges that small to mid-sized utilities are facing in the current marketplace and show how a unified, cloud enterprise resource planning (ERP) platform plus industry-specific functionalities can help organizations break through these barriers to enhance efficiencies, optimize processes, and improve customer service levels.