Centric Consulting - Design Thinking for Customer Experience

Is Design Thinking Included as Part of Your Core Business Strategy?

About the Author

John Tourles

Senior Manager | Experience Design

John has been reshaping the employee and customer experience for well over two decades. Trained in sociology and international business, he has served industries ranging from financial services, e-commerce, education, and shipbuilding, to name a few. John’s background in technology, operations, and customer experience helps him bring a unique perspective to creatively solving problems. Follow John Tourles on LinkedIn.

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Customer Centricity: Evaluate Your Perception vs. Their Reality Webinar Recap

Want to learn more about how to holistically look at your customers and prepare your organization to deliver on expectations? Our Experience Design experts are ready to walk you through what you need to know.