Process Excellence Business Transformation

Bringing It All Together: How Process Excellence Enables Business Transformation

About the Authors
Darren Rehrer
Darren Rehrer

Darren manages Centric’s Business Practice Management (BPM) Practice where he supports Centric’s multiple offices with BPM business development efforts, solution methodologies and best practices. He has led numerous BPM implementations for clients representing financial services, insurance, manufacturing, telecom and retail/grocery companies. Darren also established Centric’s internal BPM Center of Excellence, which included developing standards for delivery methodologies and training materials.

How to Achieve Process Excellence: 5 Key Capabilities to Consider 

Getting Started: What is a Process Assessment? Why Do You Need One?

People: The Foundation of Your Company, Culture and Process Excellence Programs

Process: Five Factors for Business Process Improvement Success

Performance Metrics: “If You Can Measure It, You Can Manage It”

Technology: What’s the Right Way to Automate a Process?

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Our operational and process excellence approach drives measurable results and builds sustaining capability while enabling ongoing performance improvements.

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