ITIL

IT Service Management and ITIL Is Not The Holy Grail…But It Certainly Helps On The Journey To Find It

About the Author
Mike Ryba

Centric Alumni Mike Ryba is a solutions-driven and strategic IT professional offering over 35 years of Information Technology experience across a variety of industries including financial services, banking, transportation, and retail. His roles have ranged from Programmer to Software Development Manager to ITSM Director. As a Robotics Process Automation (RPA) Developer and Architect, Mike helped to drive our RPA practice and provides oversight and guidance to other RPA Developers in the organization.

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