Digital Analytics

Customer Understanding and Digital Analytics Integration

About the Author
Colin McGee

Colin McGee

Colin has developed and embedded customer experience capabilities for Fortune 500 clients for 10+ years. He leads our Experience Design Practice and the company’s digital transformation and modernization efforts for financial services, automotive, and retail clients, increasing revenue while decreasing cost-to-serve measures. He believes in designing solutions rooted in data and empathy to remove subjectivity from design.

Machine Learning 101: What Are Machine Learning and Artificial Intelligence?

New Thinking about Data Analytics and Data Access for a Stronger Digital Future

Customer Experience Management Starts With Customer Understanding and Empathy

Are you ready to improve your customer understanding through research and insights? Our Experience Design team has the expertise to lead you through each stage of the process to ensure your company’s success.

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