Organizational Change Management - Business Change Management

People & Change Consulting

Together we can design, empower and enable your organization to thrive in today’s market of constant disruption.

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Change management is no longer a luxury. It is a necessity. Successful businesses continually define and operationalize change to remain competitive.

Today’s business agility requires organizations have an inspiring vision, trusted and committed leaders, an engaging employee experience, and the know-how to effectively respond. As you develop a new mindset on how to lead significant transformations through strong people alignment and preparation, we can help.

Foster Business Agility Within Your Culture’s DNA to Drive Competitive Advantage

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Hilary Lee

National People and Change

Practice Lead

Requirements of an Effective People and Change Strategy.

Fit your company culture
Match your values
Integrate with your long-term strategic goals

Your organization has unique transformation needs that require a partner to meet those challenges.

Centric Consulting can help you align leadership and guide your most challenging enterprise, program and project-level transformations. We’ll work with you to not only design but also successfully implement change that sticks.

You need a team that can meet you where you are and craft the right solution based on your organization’s capability, vision and desired outcomes. We can help on many levels, including:

Change Management (CM)

Change requires complex solutions that incorporate and consider leading-edge change management, including leadership alignment, sponsorship, communications, learning, workforce enablement and more.

We’ll help you create an integrated change strategy that engages leaders and employees and drives the adoption of your initiatives.

Enterprise Change Management (ECM)

We help you build the internal capability to lead and manage change. Enabling and sustaining change as a core capability is essential.

Let us help you improve your change capability to increase agility, mitigate change saturation, accelerate delivery speed and realize faster adoption of change.

Leader, Culture and Team Effectiveness

You may be preparing for growth, adopting more digital strategies, increasing business agility, or experiencing a merger or divestiture.

Your company culture, leadership or team effectiveness — or all three — will determine the success of these business opportunities.

We’ll help you shape your culture, shift mindsets and build highly effective leaders and teams to enable your business to thrive.

Organization Design

If you’re transforming, preparing for growth or need to develop a culture of agility to thrive in the market, how your organization is designed to operate will make all the difference.

We’ll work with you to assess your needs and create an organizational design that will define the structure, culture and people capabilities needed to enable business strategy.

People Transformation

For change to last, our change management consultants will partner with you to transform how your organization engages leaders and employees — helping you encourage people to think and act differently while getting everybody excited about the change.

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Our Work

Our teams have supported people transformation solutions for new technology implementations, digital services, operational excellence, and more. Read some of our client stories below to learn about how we support people from the beginning to the end:

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Our People & Change FAQs

What are the key components of your People and Change strategy?

Our People and Change strategy consist of three components: fitting your company culture, matching your values, and integrating with your long-term strategic goals. These key components can help get your leadership in alignment and guide your transformation needs.

How do you ensure alignment of leadership and organizational goals during change initiatives?

We will work with you to create a change strategy that engages both leaders and employees with Change Management. With Change Management, we’ll work with you to develop a solution tailored to your organization, which will incorporate and consider leading-edge change management, organizational design, business process, project management, talent development, and technology. To help tailor it to your organization, we’ll also develop success metrics based on your organizational goals and craft a solution based on your organization’s change maturity, desired outcome, and budget. Lastly, to ensure the change initiative lasts, we’ll mentor and guide your team throughout the process.

Can you provide examples of successful enterprise change management projects?

Yes, we can provide an example of a successful enterprise change management project. We worked with World Wide Technology (WWT) on a massive Business Transformation Project. Naturally, a critical part of this transformation was an Enterprise Change Management project focused on helping the organization embrace change in order to maximize growth. We worked closely with executives, WWT’s 175-person project team and 150-person change network to help the organization prepare for the next generation of WWT, which included establishing desired outcomes, designing and implementing a change network, establishing an ongoing process owner organization, redesigning the org structure, and redefining how teams collaborated to accomplish the enterprise’s work.

What methodologies do you use for building internal change management capabilities?

You need your leaders and team members to see change management as part of their daily routine rather than a once-in-awhile activity. As such, we want to help your organization reduce your reliance on external consultants with our Enterprise Change Management practice. Our approach relies on your organization’s unique needs. We listen, capture insights from your leaders and teams, and create a tailored approach based on their feedback.

How do you address cultural transformation and team effectiveness in your approach?

As your organization prepares for growth, adopts new digital strategies, increases agility or experiences a merger or divestiture, your culture, leadership and team effectiveness will be a critical factor in determining your success. We’ll work with you to shape your culture and mindsets while building effective teams to help your business thrive.

What kind of support do you offer for hybrid workplace strategy implementation?

We help organizations establish a hybrid workplace strategy. We can help you create talent, culture and HR policies, determine your organization’s remote work compatibility, foster virtual leadership, and establish effective and consistent communication across the organization.

How do you integrate change management with digital transformation efforts?

We help organizations overcome fears to embrace technology while helping them adopt strategies to enact an actionable plan for digital transformation. Organizations can use the following change management strategies to help with digital transformation: they must implement change, communicate a clear vision, address risk aversion, and engage stakeholders throughout the journey.

“Centric Consulting is the team you want in your corner. From day one, they were all in. They got to know our company, our culture, our people and our needs as if it was their business. With a diverse skill set and deep experience, they were able to create tailored solutions to fit our needs for a variety of mission-critical projects. If you’re looking for a strategic partner, then look no further.”

Phil Jarvis, CIO, World Emblem

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People & Change Consulting

Requirements of an Effective People and Change Strategy.