Articles by Raquel Richardson

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Raquel Richardson

Raquel Richardson is a Senior Manager for the Indianapolis team. She brings over 14 years of consulting experience in the marketing industry with her firm, Silver Square. In addition to her firm, she spent the last six years in leadership roles with growing technology companies.

Raquel is active on the executive committees of Big Brothers Big Sisters of Central Indiana and the local public broadcasting arm, WFYI. She’s also active in her alma mater, Butler University.

How to Standardize Processes to Enhance your Manufacturing Environment

Whatever your environment, if you can standardize processes within your company, it can help enhance employee satisfaction.

How to Create Consistent and Positive Customer Experiences with Your Brand

The first priority in business is the importance of considering the customer experiences in all areas of engaging with your business.

Raising the Bar on Your Customer Experience With an Advisory Board

Creating a customer advisory board provides your company customer insights that change the way you do business. Apply their ideas to your business model.