Artificial Intelligence Consulting

AI consulting services for strategy, governance, security, development and implementation. Get AI ready!

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Using the power of artificial intelligence (AI) is no longer a choice; it’s a necessity. Our artificial intelligence consulting services guide leaders through this disruptive landscape to adopt or enhance AI while prioritizing governance and security.

At Centric Consulting, we firmly believe that the cloud serves as the business enabler, data acts as the business driver – and AI will become the ultimate business differentiator. Together, they unlock smarter, faster decision-making and transformative growth, at scale.

Successful AI implementation demands data governance, a well-crafted plan for how and where AI can move your business forward, and a workforce that is well-prepared to embrace changes. Our AI professional services bring the business and technical expertise needed to make AI work for your business in a secure and responsible way. Our AI consultants can help you with:

  • Use Cases: determine how AI and ML should fit into your business strategy
  • Oversight: develop Generative AI and / or ChatGPT acceptable use policy
  • Data: apply sound data governance and security across your organization
  • AI Development: build custom AI solutions that address your unique business challenges
  • Implementation: prepare to adopt and integrate AI across people, process and technology (like Microsoft Copilot or Salesforce Einstein)
  • Governance and Adoption: build an AI Center of Excellence (COE)

The AI revolution is here. If you need AI advisory, strategy or support with governance, security, development, implementation or adoption, our artificial intelligence consulting services can help you succeed. We’ve designed workshops and accelerators to help you get AI ready faster.

Our Artificial Intelligence Consulting Services

Our AI consulting services are designed to meet you where you are in your organization’s artificial intelligence maturity, focusing on urgent and important needs first without neglecting the necessity of a bigger-picture vision and strategy.

We’ll help you plan, govern and deliver ethical and secure AI projects that create better customer experiences. Our expertise spans generative AI, data science and machine learning, robotic process automation (RPA), AI agents and beyond. We also help companies take advantage of technology-enabled AI within the enterprise applications they already use like Microsoft and Salesforce.

AI Strategy, Governance and Security

Prepare for an AI-augmented workforce with our strategic consulting services. We’ll guide you in integrating responsible AI into your strategic initiatives, ensuring a future-proof approach.

Enterprise Intelligence and Analytics

We’re employing new AI paradigms and technologies to address your business performance challenges. We’ll help you transform your enterprise with an AI-intelligent platform approach.

AI Development and Integration

From generative AI like ChatGPT to conversational AI, from engineering to operations, agentic AI and more, we’ll help you leverage the maturing fields of AI while ensuring delivery at speed and scale.

Quick Start AI

Not quite ready for full-scale AI implementation? If you’re just getting started, learn how to foster an AI-ready workforce with our AI vision workshops, or check out our other quick-start areas.

David O'Toole - WWT

Generative AI and RPA Transforms Business

WWT is creating the capabilities to harness the power of GenAI and RPA to transform its business. By applying GenAI and RPA to its software development, sales engagement, customer service, and operations, WWT aims to achieve higher quality, efficiency and productivity and better customer satisfaction and loyalty.

David O'Toole, Senior Director of Portfolio and Product Management , World Wide Technology
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ON-DEMAND WEBINAR

AI’s Next Disruptor: Go Beyond ChatGPT with AI Agents

AI is rapidly evolving beyond the familiar chatbots. While many leaders use tools like ChatGPT to increase productivity, AI agents will transform how businesses operate entirely. With the power to take on roles and make decisions, these supercharged AI “minions” are the next breakthrough in AI technology.

In this on-demand webinar, our AI expert guides you through a strategic approach to piloting AI agents in your organization. If you want to stay ahead in the AI arms race and drive significant returns, this executive session is for you.

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Benefits realized by clients who engaged our AI Services

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Our AI Consulting Services for Strategic Planning, Governance and Security

Determine How AI Fits Into Your Strategy

Document a Strategy for Microsoft 365 Copilot or Salesforce Einstein

  • Define and align Copilot or Einstein AI usage with business goals and objectives.
Contact Us to Get Started

We love our clients

AI Statistics & Trends In 2023

(Forbes Advisor: 24 Top AI Statistics & Trends In 2023)

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Processing Unstructured Data With AI

The ‘70s called, and they want their faxes back… In all seriousness, the process of connecting people with healthcare providers, such as pharmacies, is still driven by large amounts of unstructured data. Automation opportunities presented with AI/ML solutions can bridge the gap until we get to a more integrated landscape.

Kurt Geiger, CIO, CarepathRX

Our Enterprise Intelligence and Analytics Services

Strategy and Vision

  • Strategize and envision how an AI-enabled platform will support data-driven decision-making and automation in the organization.

Platform Development

  • Design and implement AI-enabled platforms to support data-driven decision-making and automation.
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Generative AI’s Impact on Workforce Productivity​

Generative AI, like ChatGPT, delivers a powerful and multiplicative productivity boost equivalent to a 2-year experience enhancement for every employee. For employees new to a subject, the productivity boost exceeds 40%​ and even experienced employees gain a substantial productivity boost.​

 

Artificial Intelligence Consulting: Generative AI’s Impact on Workforce Productivity

 

Generative AI not only enhances productivity but also empowers employees to independently perform tasks previously reliant on others’ availability.​ Organizations are embracing generative AI to gain a competitive edge to boost growth, efficiency and effectiveness.​

Client Story

Using AI to Translate Math Expressions to Read Aloud Speech

According to the National Center for Education Statistics, math scores of 9-year-olds fell seven percentage points between 2020 and 2022. It’s clear that as we navigate today’s post-pandemic educational environment, teachers and students need new tools and support.

National Training Network, Inc. (NTN) is a math professional development company that helps empower math teachers to achieve confidence and proficiency in their students through embedded coaching, virtual training, and standards-based resources.

READ THE CLIENT STORY

AI Development and Integration

Identify opportunities within Salesforce, NetSuite, or Dynamics, to effectively leverage inherent AI capabilities in the platform to optimize processes, improve decision-making and automate tasks.

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The Evolution of AI

Generative AI has made huge technological leaps but it’s accessibility to the masses is the main contribution to its virality. Hear where AI is headed next according to our AI expert, Joseph Ours.

Learn more in our full webinar, “The ChatGPT & AI Revolution: An Executive’s Guide.”

Our Quick Start AI Services

Not quite ready for full-scale AI implementation? If you’re just getting started, learn how to foster an AI-ready workforce with our AI vision workshops, or check out our other quick-start areas.

Typical quick-start AI engagements focus on the key activities that most organizations need to get AI ready and prepare for a successful AI journey:

  • AI Strategy Development: develop and document your strategy, whether for ChatGPT, Microsoft Copilot, Salesforce Einstein, custom AI development, or a general AI strategy
  • AI Governance Plan: create a sound plan for governance and security while documenting critical AI policies and procedures
  • AI Readiness Assessment: assess your infrastructure, culture and processes ahead of a successful AI adoption plan
  • AI Vision Workshops: create your AI adoption roadmap through collaboration, use case development and learning with key stakeholders
  • AI Innovation Lab: use our sandbox to develop AI prototypes & POCs and test your innovative ideas
  • Generative AI: integrate ChatGPT in your Azure tenant or implement Microsoft Copilot functionality across your organization.

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Functional AI Technology Roadmap

We knew we wanted to be at the forefront of exploration and implementation with ChatGPT and other AI technologies. The challenge was that there was so much new and changing information, we weren’t sure where to start. We now have a solid roadmap to execute right away and lay the groundwork for what our future could look like.

Chanel Smith, Chief Knowledge and Excellence Officer, What Chefs Want!

Our Artificial Intelligence FAQs

Navigating the rapidly evolving AI landscape can be overwhelming, especially when it comes to strategic planning, governance frameworks, security protocols, and seamless development and implementation. Our FAQ section addresses the pressing concerns of organizations striving to harness the power of AI responsibly and securely. Read about our approach, technical capabilities and experience to unlock the full potential of AI while mitigating risks and ensuring ethical, compliant adoption.

What are the differences between using Chat GPT through OpenAI and Microsoft’s implementation in Bing?
Because Microsoft bought a stake in OpenAI, the underlying operating model is the same. However, using ChatGPT through Bing presents users with limitations to the number of back-and-forth exchanges on a certain topic, character counts for prompt input, and a limited depth of response. Users also may need plug-ins to use ChatGPT through Bing more effectively than the paid version in OpenAI, which provides a more streamlined user experience, fewer limitations, and more robust responses.

What is the AI market size expected to be by 2030?
The AI market is huge and rapidly growing in revenue, tools, and services. By the end of 2024 we expect there to be 25,000 new AI tools and services and revenue to grow from $89 billion to $190 billion. By 2030 we’re expecting this market to be $1.5 to $2 trillion in size.

What services does Centric offer in artificial intelligence consulting?
We offer a range of services in Artificial Intelligence consulting tailored to your business needs. These include AI strategy development, governance and policy, AI solution design and implementation, pilots and proof of concepts, AI model training and testing, and AI operations and maintenance. Our AI experts also provide comprehensive support in integrating AI solutions into existing business processes and systems.
How can AI consulting services help my business?
AI consulting services can help your business in numerous ways. Leveraging AI technologies can help to automate routine tasks, improve decision-making, enhance customer experiences, and create new business opportunities. Our technologists and AI strategists will help you build strong AI capabilities within your organization while navigating the complexities of AI adoption, governance and oversight.
What industries does Centric AI consulting serve?
Our AI consultants serve a wide range of industries including banking and finance, healthcare, retail, manufacturing, and the public sector. Our AI solutions are tailored to meet the unique needs and challenges of each industry.
What is Centric’s approach to AI consulting?
We follow a holistic approach to AI consulting that’s rooted in the strategic objectives of your business. It starts with understanding your business goals and challenges, building an adoption and change management plan, and developing an AI strategy that aligns with your objectives. Our AI consultants then design and implement your tailored AI solutions while providing ongoing training and support to ensure their effectiveness.
Does Centric have any experience in implementing AI solutions?
Yes, our artificial intelligence experts have extensive experience in developing and implementing AI solutions both with clients and internally. Our AI consulting team has successfully delivered AI projects of varying scope, scale and function for clients across many industries. Our AI experts have deep technical expertise and practical experience in both established and emerging AI and ML technologies.
What kind of AI technologies does Centric specialize in?
Whether it’s starting small with a pilot for a predefined use case or pursuing full-scale enterprise-wide AI implementation, you have a trusted partner in our AI consulting team. Our AI and ML consultants specialize in a variety of AI technologies including machine learning, deep learning, natural language processing, computer vision, AI agents, and robotic process automation.
How does Centric ensure the success of its AI projects?
Our team ensures the success of AI projects by following a structured project management process, engaging with cross-functional expertise throughout our firm, using proven methodologies and tools, and maintaining a close collaboration with the client throughout the project. We measure the performance of AI solutions against predefined KPIs to ensure they deliver the expected results and take an iterative, continuous improvement approach to the solutions we implement.
What kind of support does Centric provide after the implementation of an AI solution?
Our AI consulting team provides comprehensive support during and after AI development and implementation. This includes monitoring the performance of the solution, providing regular maintenance, updates and improvements, and offering training and support to your team. We also provide workforce strategy, adoption and change management services to ensure the long-term success of your organization’s AI journey.

Our Latest Insights

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The Art of AI Adoption: A People-Centric Approach to AI Change Management

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46 ChatGPT Business Use Cases

News and Events

The ChatGPT & AI Revolution: An Executive’s Guide

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Executives’ Top 14 ChatGPT FAQs: An AI-Curated Resource

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Testing ChatGPT: Evaluating Its Perspective on Insurance Industry Technology Trends

Schedule a consultation to discover your AI readiness and stay ahead of your competition.

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