We partnered with Axuall on our white paper to discuss the importance of change management in the healthcare space, especially when dealing with digital transformation efforts.
Today’s healthcare organizations face a unique challenge: overcoming change fatigue. This fatigue is fueled by factors such as burnout, exclusion from decision making, lack of awareness, and resistance to new tasks. In fact, a 2022 Gartner survey revealed a stark decline in employee willingness to support organizational change, demonstrating a need for effective change management in healthcare organizations as they pursue digital transformation.
The adoption of innovative technologies in healthcare historically lags behind other industries. From mobile technology to automation to artificial intelligence, tools that improve healthcare workflows and processes are rarely integrated quickly. This resistance to change, driven partly by a conservative “do no harm” culture, has delayed much-needed innovation and automation. As a result, time-consuming, manual processes remain prevalent, costing organizations significantly.
Often, fear-based factors dominate the reluctance to change, with concerns about technology altering roles and job security. Addressing these fears is crucial for successful digital transformation, as highlighted in a study that identifies the human dimension as the “primary criticality to be managed to impede failure of the reorganizational path.”
Workforce optimization brings power to organizations through a deeper understanding of intricacies within staffing supply and demand curves. With data fueling informed decisions, management can embrace technology solutions to optimize the staff they already have using key insights about their and their clinician demographics, license types, service lines, facilities, markets, procedures, practice affinity, and patient populations.
The results of a transformation founded on quality data include reduced costs, improved scheduling, and increased clinician engagement and satisfaction are all significant benefits that allow an organization to evolve and adapt internally amid mounting external challenges.
Created in partnership with Axuall, our recent white paper, “Applying Change Management Strategies to Accelerate Digital Transformation in Healthcare,” emphasizes the human dimension of change, positioning employees as key stakeholders rather than passive recipients.
Join us as we explore the critical need for change management within healthcare organizations pursuing digital transformation. This white paper dives into why people working in healthcare are hesitant to embrace change and the repercussions of inefficiencies that result from delayed or under-used innovations.
It explores ways to overcome fears of change to embrace technology, as well as strategies leaders can implement to enact an actionable plan for organizational transformation. Decision makers must embrace and lead change to successfully solve the industry’s most pressing challenges through digital transformation and workforce-related process improvements.
We stress the importance of using data and automation, particularly in the context of healthcare’s most valuable asset: its workforce. We also provide a how-to guide for implementing change, communicating a clear vision, addressing risk aversion, and engaging stakeholders through the digital transformation journey.
