If automations aren’t solving your business problems, then they’re not working.
Most organizations have invested in an assortment of automation tools like Robotic Process Automation (RPA) and Artificial Intelligence (AI). Typically designed for narrow use cases, this assortment of siloed automations across an organization resembles a patchwork quilt.
The challenge with this patchwork approach? Siloed processes stay siloed. Sure, you may see some quick wins, but your automation program will soon stall.
Centric Consulting’s hyperautomation services offer a unified approach to solving business problems by redesigning operational processes – before combining the best tools to automate them.
Hyperautomation is the marriage of multiple automation capabilities. At its core, hyperautomation is about connecting both new and legacy technologies with their appropriate skills. RPA often acts as the glue that connects these tools and skills.
Hyperautomation then strategically expands on these RPA capabilities with AI-driven tools and techniques like Machine Learning (ML), Natural Language Processing (NLP), process mining, intelligent document processing, human in the loop, Business Process Management (BPM) and data orchestration to solve defined business problems.