AI Agent Development Services

Custom and pre-built AI agents to automate processes and transform operations.

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Centric Consulting’s AI services team develops custom AI agents to help you execute complex, time-consuming processes.

Our AI agents dramatically reduce workloads, scale intelligently, and maintain human expertise—freeing your teams to focus on higher-value initiatives.

In the next three years, over 80% of enterprises plan to implement AI agents as a core element of their business strategy.

We design custom-built AI agents that independently tackle labor-intensive, multi-step workflows with accuracy and consistency. These agents are built to work alongside or on behalf of a person, team, or organization. Our AI agent development team builds agent systems that are:

Adaptable: Capable of learning and evolving based on new information and changing environments
Inherently safe and verifiable: Designed with built-in guardrails that cause agents to routinely check and verify their work
Goal-Oriented: Designed to achieve business objectives you define, using tools, tracking progress, and making decisions to reach those goals
Autonomous: Able to reliably operate without continuous human input

In addition to custom AI agent development, we also assist organizations in creating AI strategies, managing and governing AI, integrating AI with your people and processes, and using agents within enterprise AI platforms.

Joseph Ours

AI Strategy

Director

of organizations report revenue increases from AI

billion invested in AI in the US alone

of organizations use AI in at least one business unit

At Centric, we customize AI agents that excel at practical, yet powerful solutions for our clients. The possibilities are defined by your business requirements and the guardrails we put in place. Here are some real-world applications:

Streamlining Complex Data Workflows

Our AI systems can automate intricate processes involving unstructured data through advanced reasoning capabilities. For example, AI agents that can manage the entire employee recruitment and onboarding process, from recruiting to onboarding to documentation completion.

Extracting Insights From Documents

Our agents excel at locating and processing key information across various document formats. For example, an insurance provider agent that identifies coverage details and exclusions from comprehensive policy documents to accelerate claims validation.

Orchestrating Service Management

For example, conversational agents that can receive, route, and resolve service inquiries while seamlessly connecting with your existing systems. This enables more efficient handling of customer service requests or IT support tickets throughout your organization.

Enhancing Operational Efficiency

Combining natural language processing, pattern recognition, and predictive analytics, our AI agent solutions transform complex, repetitive tasks into streamlined workflows. This includes integrating AI with Robotic Process Automation to elevate your business process management practice.

How We Manage AI Agent Development & Implementation

We develop AI agents that solve actual business challenges—not theoretical ones.

Together, we’ll focus on delivering measurable ROI through solutions that work right now, rather than chasing tomorrow’s possibilities.

Our AI developers build relevant, reliable agent systems that integrate seamlessly with your operations. Here’s how.

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Years of Delivering AI & App Dev Projects

of customers rated our value as "good" or "great"

Forbes Ranked "Best Consulting Firm"

Transform Operations with Agent C

Introducing Centric’s Breakthrough AI Agent Framework

As agentic AI leaders, we’ve developed Agent C – our production-ready, enterprise-grade framework that transforms how organizations use AI. Agent C isn’t just another tool; it’s a collaborative system that delivers unprecedented efficiency and scalability.

What Makes Agent C Different

Agent C is a composable AI agent framework that allows you to build sophisticated agent systems from modular components – much like assembling precisely engineered building blocks. The result? AI systems that can:

Dramatically reduce workloads: Real-world implementations have compressed tasks requiring 2 people and 4 weeks of effort down to just 6 hours
Scale intelligently: Agents can package specialized tools and capabilities that other agents can access and use
Maintain human expertise: Sophisticated guardrails ensure AI systems complement and enhance human judgment rather than replace it

Beyond Implementation: Making Agent C Work for You

We partner with you to integrate Agent C capabilities throughout your organization:

Custom Agent Development: Purpose-built agents designed for your specific operational challenges and workflows
Seamless Integration: Our frameworks connect Agent C capabilities with your existing enterprise systems
Capability Building: Comprehensive knowledge transfer empowers your teams to maintain and expand your agent ecosystem
Governance Excellence: Custom-designed structures ensuring responsible, effective, and compliant agent use

With Agent C, you’re not just implementing AI tools – you’re deploying a complex ecosystem of intelligent agents that can help you transform your business operations.

In addition to specializing in custom AI agent development, Centric is a Microsoft Cloud Partner and Salesforce Partner with deep expertise in the tech platforms. With over 500 Microsoft and Salesforce certifications, we can help you integrate both custom and pre-built AI agents with either enterprise platform.

Copilot Agents

Our Microsoft Copilot consultants can assist you with deploying intelligent agents throughout your organization’s Microsoft ecosystem. Copilot agents work within Microsoft 365, integrate with Power Platform, and can be customized to fulfill specific roles within Copilot Studio. We support your company during all three critical phases:

Copilot Licenses and Readiness
Copilot Deployment, Governance and Security
Copilot Training and Adoption

Agentforce

Our Salesforce AI consultants can help you get the most from your Salesforce investment, from implementing powerful Agentforce features in your applications, workflows and processes to developing AI agents with their low-code and pro-code Agentforce tools. We partner with your organization to drive:

Custom Salesforce AI Strategy
Data Governance and Security with the Einstein Trust Layer
Salesforce AI Readiness and Implementation

How We Implement AI Agents in Your Business

Centric integrates AI directly into existing systems and workflows, automating processes, simplifying decision-making, and improving business productivity.

As a full-service AI firm, our experts cover everything from data, to security, to enterprise application development and beyond.

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