We celebrate another great year of solving our clients’ toughest problems by looking back at our most popular blogs in 2024.
At the end of Centric’s 25th year of business, our annual roundup of our most-read blogs looks ahead to the next 25 years and beyond.
AI dominates the list, including blogs on the latest tools of the AI revolution, AI agents (no. 3), and AI agentic workflows (no. 1). Our entry on Salesforce Data Cloud includes an AI element, too, with the Einstein 1 platform. Emerging trends in leadership, project management, and cybersecurity round out the list.
Another interesting trend: Many of these blogs are parts of larger blog series. Our visitors are forward-thinking and eager to learn about the robust challenges and opportunities — and we are right there with them!
Here are the 10 most-read blogs we published in 2024.
AI Agentic Workflows: The Next Evolution of AI Development
AI agents — large language models (LLMs) equipped with tools to take on specific roles and autonomously make decisions — are powerful, but AI agents working together can transform the way we create software and do work. READ THE BLOG
Strategy and Leadership Alignment: Identify and Address Misalignment
Part of our Strategy and Leadership Alignment blog series, this entry provides six steps for addressing misalignment between functions, business goals, incentive and compensation packages and more. READ THE BLOG
What Are AI Agents? AI Agents vs. Chatbots and Virtual Assistants
Terms like AI agents, chatbots, virtual assistants, and conventional AI tools like ChatGPT often get used interchangeably, but their differences are important. Real-world examples from our AI Strategy Director Joseph Ours help sort it all out. READ THE BLOG
The Art of AI Adoption: Navigating with a Sound AI Vision and Strategy
Our award-winning blog series, The Art of AI Adoption, culminates with this blog, which focuses on integrating and aligning your AI vision and strategy to design a roadmap of the investments, resources, and timing you’ll need to realize AI’s full benefits. READ THE BLOG
4 Guiding Principles of an Effective PMO — Finding the Sweet Spot
Project management offices must balance rigor and flexibility. Enterprise Portfolio and Program Management Senior Manager Craig Horgan’s PMO guiding principles argue for the roles that cultural alignment, resource allocation, flexibility, and short- and long-term objectives play in successful project management. READ THE BLOG
Get Ready for Your Microsoft Copilot Rollout, Part 3: Adoption and Enablement
Microsoft Copilot — which embeds AI across all Microsoft 365 solutions — was a top story in 2024, but how can you help employees adopt it and use it most effectively? Part of the Get Ready for Your Microsoft Copilot Rollout series, this blog helps you safely implement Copilot as part of a culture of continuous learning. READ THE BLOG
3 Essential AI Tools for Business Every Leader Needs to Know
Proprietary and open-source chatbots, on-demand image and video generation, and accelerated productivity enabled by tools like Microsoft Copilot broaden the horizons of what AI can do for your business — but you shouldn’t do them all at once. READ THE BLOG
What Is Salesforce Data Cloud? A Comprehensive Guide
Customer relationship management (CRM) systems are critical for any modern business, but Salesforce Data Cloud surpasses traditional CRMs with AI-powered analytics, seamless integration, scalable data management, unified customer data, real-time insights, and personalization across industries. How? Salesforce Consulting Services Director Traci Whetzel is glad you asked! READ THE BLOG
How to Read a Penetration Testing Support
“Your organization’s future depends on the penetration test,” Cybersecurity lead David Lefever writes of the “ethical hacking” approach to identifying your IT system’s vulnerabilities. However, pen test reports can be overwhelming. Lefever walks you through the parts every pen test report should include and helps you put the findings to work. READ THE BLOG
How to Navigate Project Resource Management in the Face of Demand
You’ll likely never have enough resources to do everything you’d like to do for your business, but how can you more easily direct resources to those things you must do? This blog describes tools and methodologies that can help, even in the world of remote work and distributed teams. READ THE BLOG
Want more great content like this? Check out our blog.
At Centric Consulting, we’ve spent a quarter-century crafting extraordinary moments for our clients. From innovative solutions to personalized service, we’ve consistently delivered beyond expectations. With 1,400 consultants, a custom-tailored approach and a global reach, we’re here to bring you impactful, transformative business and technology consulting solutions.
