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How to Create Work Orders Using Copilot’s New Summarization Feature

We explore Copilot’s new work order summarization feature within Microsoft Dynamics 365 Customer Engagement.

Implementing AI Governance for a Property and Casualty Insurer

We helped a leading property and casualty insurance company implement an AI governance framework to enhance risk management and compliance.

Dynamics 365 Copilot: Tricks and Tips to Enhance Performance

Learn common Dynamics 365 Copilot issues and provide essential tips and tricks to help individual users optimize their Copilot experience.

An Executive’s Crash Course In AI Agents

In this segment of “Office Optional with Larry English,” Larry gives an overarching look and what executives need to know about AI agents.

A Business Leader’s Guide To Choosing Between Top Enterprise-Ready LLMs

AI expert Joseph Ours helps business leaders decide which enterprise-ready LLM is right for your company's needs.

Centric’s AI Strategy Practice Lead Talks AI for Small Businesses on ‘The Path to Owning It’ Podcast

Joseph Ours, Centric Consulting's AI Strategy Practice Lead, was recently featured on "The Path to Owning It" podcast.

Writing a Recipe for AI Success at What Chefs Want

We help companies keep a competitive edge through their AI journey. Here's an example of our work with a wholesale food delivery company.

AI in the Workplace: The Impact of Generative AI on Workforce Productivity

Generative AI transforms workforce productivity by automating tasks, boosting creativity, and driving data-driven decisions.

How to Build an AI Agent for Real-World Applications

Discover how to build AI agents for real-world applications and how to incorporate them into your business in this comprehensive guide.

AI’s ROI Can Be Elusive, but That Doesn’t Mean the Hype Is Misguided

Larry English talks about how though AI ROI may be hard to measure, that doesn't mean it's not worth the investment.

Using AI to Capture Unstructured Medical Records Data

We used hyperautomation — the combination of AI, RPA, and machine learning — to collect and process high volumes of unstructured data.

6 Elements of an AI Learning Program for Employee Development

Larry English shares six key fundamentals for creating an AI learning program and employee development strategy for your company.