Articles by John Kackley

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John Kackley has spent more than 25 years as an IT professional and management consultant in our Chicago office. He has worked in nearly every industry and business functional area, engaged in numerous technologies and methodologies. John typically plays the role of project manager and technical or functional lead for teams, delivering new processes and tools to support business.

Couch Convos: Evaluating the Taylor Swift Ticketmaster Meltdown

In this episode of Couch Convos: Biz and Tech Talks, our automation experts discuss what went wrong with Taylor Swift’s latest concert ticket sales.

Couch Convos: Exploring Innovation at CampIO 2022

In this episode of our podcast, we sit down with some of our finest innovators to discuss their ideas for this year’s CampIO.

Couch Convos: Organizational Change Management in Context

In this episode of Couch Convos: Biz and Tech Talks, we talk about organizational change management and how it works within your business.

Couch Convos: Women in Consulting

In this episode of our Couch Convos, we sit down with a consultant recently recognized by Consulting Magazine as Women Leaders in Technology.

Couch Convos: Test Automation in Software Development

In this episode of Couch Convos, we sit down with Pete Walen to talk about using test automation to support software development.

Couch Convos: Inside Centric’s Innovation Lab

We sit down with a few members from our Innovation Lab to talk about their latest accomplishment – the Centric Virtual Assistant.

Couch Convos: Using a Security Logging Framework with Guidewire

In this episode of Couch Convos, we sit down with our Insurance experts to talk about using a security logging framework with Guidewire.

Couch Convos: Using Microsoft Teams as a Platform

In this episode of Couch Convos, we discuss the various uses of Microsoft Teams as a Platform and learn how businesses can use it as a full digital hub.

Couch Convos: What’s the Wordle? Salesforce Lightning Edition

In this episode of Couch Convos, we talk to two of our Salesforce specialists about using Salesforce Lightning to build out their own version of Wordle.

Couch Convos: How Company Culture Drives Success

In this episode of Couch Convos: Biz and Tech Talks, we’re looking at how company culture can determine business success.

Couch Convos: Working Together With People, Process and Technology to Better Your Business

In this episode of Couch Convos, we talk to our experts about the importance of people, process and technology working together for business success.

Diving Into Customer Journey Mapping

In this episode of Couch Convos: Biz and Tech Talks, we sit down with Noah Grayson about how customer journey mapping can benefit your business.