How our Chicago team use breakthrough solutioning workshops to help our client create an intermediate change communications plan for a major operational transformation
Midtown Athletic Club is a premier health and fitness club that provides boutique fitness classes, state-of-the-art tennis facilities, and a resort-like environment. In fact, its Chicago Club also contains a full-service hotel with event space.
But it’s come a long way since its first club, now maintaining eight locations across North America. The organization already engaged with us to determine their enterprise architecture, but before making the transformation, Midtown’s leaders knew they needed to get everyone on board with the change. While the company was kicking off an organizational change management (OCM) strategy soon, they were new to the process. And they needed an interim solution to help the company’s associates understand the implications behind their new enterprise architecture strategy before they put the OCM in place.